The Office: Procedures and Technology 6th Edition
Mary Ellen Oliverio | William R. Pasewark | Bonnie R. White
ISBN-13: 9781111574352 | ISBN-10: 1111574359
© 2013 | Published |  560  Pages
Previous Editions: 9780538443548

Binding Format:

Hardback
US $121.95
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THE OFFICE is a comprehensive text for courses in the high school office technology curriculum. The course name can be Office Procedures, Administrative Procedures, Business and Computer Technology, etc. The target market is high school students preparing for entry-level positions in an office setting. The text focuses on the necessary skills that range from using email and the Internet to the use of integrated applications and office suites. It covers the soft skills including customer satisfaction, ethics, and telephone manners along with information systems and the global marketplace.



  • Part I: THE OFFICE IN A CHANGING BUSINESS WORLD.
    1. The Office Environment.
    2. Office Competencies.
    3. Managing Information to Enhance Productivity.
    Part II: COMMUNICATING EFFECTIVELY.
    4. Communicating in Written Form.
    5. Communicating Orally.
    6. Telephone Communications.
    Part III: PROCESSING AND UNDERSTANDING FINANCIAL INFORMATION.
    7. Banking and Payroll.
    8. Financial Reports and Procedures.
    Part IV: MANAGING YOUR WORK LIFE.
    9. Time and Workstation Management.
    10. Meetings and Travel.
    11. Records Management.
    12. Processing Mail.
    Part V: MANAGING YOUR CAREER.
    13. Planning and Advancing Your Career.
    14. Ongoing Professional Development.

    • End-of-chapter activities reinforce content from the chapter and help build important skills, such as presentation, research, teamwork, and word processing.
    • All activities are task-oriented, enabling students to apply knowledge and skills learned to solve problems.
    • Many of the twenty-first-century skills are covered to address important skills needed in today's office.
    • Integrated computer applications are covered offering students practice with computer skills they will use every day.
    • eBook provides students with a digital version of the text.
    • "Workplace Connections" and "Technology Connection" are boxed features in each chapter describe work/business situations. Each is followed by a critical-thinking question.
    • Focus on Business...highlights business practices, procedures, or issues. It is followed by a critical-thinking question.
    • Exploring Careers in...presents information about jobs in one of the broad career areas identified by the U.S. Department of Education that links content to 16 Career Clusters.
    • Enhanced end-of-chapter activities help to review, apply, and extend chapter outcomes: 21st Century Skills, Making Academic Connections, Winning Edge, Career Connections, and additional activities.
For more information about these supplements, or to obtain them, contact your Learning Consultant

  • Simulations Resource Book for Oliverio/Pasewark/White's The Office: Procedures and Technology, 6th
    ISBN-10: 1111574669 | ISBN-13:9781111574666
    List Price = 52.95
    Three simulations and a reference guide.
    Instructor’s Solution Manual for Oliverio/Pasewark/White’s The Office: Procedures and Technology, 6th
    ISBN-10: 1111574677 | ISBN-13:9781111574673
    List Price = 45.95
    ExamView® for Oliverio/Pasewark/White's The Office: Procedures and Technology, 6th
    ISBN-10: 1111574685 | ISBN-13:9781111574680
    List Price = 291.95
    Quickly create customized tests that can be delivered in print or online. ExamView®'s simple "what you see is what you get" interface allows you to easily generate tests of up to 250 items. (Contains all the Test Bank questions electronically.)
    Instructor's Resource CD-ROM for Oliverio/Pasewark/White's The Office: Procedures and Technology, 6th
    ISBN-10: 1111574707 | ISBN-13:9781111574703
    List Price = 277.95
    Now all instructor materials are available on one convenient and easy-to-use CD. Designed to help facilitate classroom instruction, this CD has instructor files unique to the textbook. A variety of ancillaries such as student data files, solution files, lesson plans, electronic slides, and supplemental activities are included. All of these tools can help motivate students and enhance their knowledge and course appreciation.
    Adoption Box for Oliverio/Pasewark/White’s The Office: Procedures and Technology, 6th
    ISBN-10: 1133561497 | ISBN-13:9781133561491
    List Price = 942.95




  • William R. Pasewark, Sr., earned the PhD at New York University. He taught both Business and Education courses at NYU, Michigan State, Penn State, and Texas Tech. Pasewark authored 105 best-selling business and computer books, seven of which won Texty Awards from the Text and Academic Authors Association. Work experience includes several jobs in the Wall Street section of NYC; Office Management Consultant; Marine Corps Sergeant in the Iwo Jima Invasion; General Manager of Pasewark LTD, a textbook authoring family partnership. Pasewark lectured in 31 states and several foreign counties. He attended 60 continuous NBEA conventions and was a registered lobbyist to require business courses in high schools.