Supporting Windows 8: Featuring the Latest Windows 8.1 Release 2nd Edition
Jean Andrews
ISBN-13: 9781285843063 | ISBN-10: 1285843061
© 2015 | Published |  1344  Pages
Previous Editions: 9781111317072

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Paperback/Softcover Book/Jrnal
US $36.95
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SUPPORTING WINDOWS 8 is an essential resource for current and aspiring PC repair technicians who need to know up-to-date information on how to support the latest Windows operating systems.This Microsoft® Windows® 8 supplement is designed to use in conjunction with A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, Eighth Edition, or A+ GUIDE TO SOFTWARE, Sixth Edition. Wide-ranging and highly practical, the text provides thorough coverage of the differences between Windows 8, 7, and Vista; how to install and maintain Windows 8; and tools for troubleshooting network connections. The text also examines security tools and techniques relevant to Windows 8 and explains how to troubleshoot startup errors and slowdowns. Labs for each chapter focus on support tools and techniques for Windows 8 that differ from 7 and Vista.



  • 1. USING WINDOWS 8.
    What's New with Windows 8. Getting Around the Windows 8 Interface and the Windows Desktop.
    2. INSTALLING WINDOWS 8.
    Installing Windows 8. Installing and Using Virtual Machines with Client Hyper-V.
    3. MAINTAINING AND TROUBLESHOOTING WINDOWS 8.
    Maintaining Windows 8. Tools for Troubleshooting Windows 8.
    LABS FOR CHAPTER 1: USING WINDOWS 8.
    Lab A.1: Install a Windows 8 App and Manage the Start Screen.
    Lab A.2: Use Task Manager.
    Lab A.3: Use a Microsoft Account and SkyDrive.
    Lab A.4: Use the Main and People Apps.
    LABS FOR CHAPTER 2: INSTALLING WINDOWS 8.
    Lab B. 1: Use the Windows 8 Upgrade Assistant.
    Lab B.2: Perform a Clean Installation of Windows 8.
    Lab B. 3: Upgrade to Windows 8.
    Lab B. 4: Update to Windows 8.1.
    Lab B. 5: Use Client Hyper-V to Manage a VM.
    LABS FOR CHAPTER 3: MAINTAINING AND TROUBLESHOOTING WINDOWS 8.
    Lab C.1: Gather and Record System Information.
    Lab C.2: Protect Against Malware.
    Lab C.3: Use the Problem Steps Recorder.
    Lab C.4: Explore Tools to Solve Windows 8 Startup Problems.
    Lab C.5: Create and Use a Custom Refresh Image.
    Lab C.6: Sabotage and Repair Windows 8.

    • Designed for use with A+ Guide to Managing and Maintaining Your PC, Eighth Edition, or A+ Guide to Software, Sixth Edition, this reader-friendly text provides an easy way to seamlessly integrate Microsoft® Windows® 8 content into courses on PC repair or related topics.
    • Lab activities included in every chapter emphasize key differences between Windows 8, Windows 7, and Windows Vista in order to prepare readers to provide PC service or repair for machines running any of these common operating systems.
    • The text includes detailed, up-to-date information on Windows 8 and its use in real-world scenarios, providing valuable insights and guidance to prepare PC support technicians for success on the job.
    • Special features are included throughout the text to enhance learning and encourage mastery, including highlighted key terms, "Reviewing the Basics," "Thinking Critically," "Hands-On Projects," and "Real Problems, Real Solutions."
    • Full-color screenshots and step-by-step instructions guide the reader through the process of setting up and managing a Windows 8 computer system.
    • "These chapters are really good. They are very thorough, and written in a way that students can easily understand. Greatest strength for Chapter 1 is the extensive coverage of the Start Screen and how to use it to accomplish most tasks. Greatest strength for Chapter 2 is the variety of troubleshooting tools available, and easy explanations on how to use them."

    For more information about these supplements, or to obtain them, contact your Learning Consultant

    • A+ Guide to Hardware (with 2 terms (12 months) Printed Access Card)
      ISBN-10: 1133135129 | ISBN-13:9781133135128
      List Price = 171.95
      A+ GUIDE TO HARDWARE, Sixth Edition provides a comprehensive introduction to managing and maintaining computer hardware, closely integrating CompTIA A+ Exam objectives to prepare you to take the 220-801 and 220-802 certification exams and succeed as a professional PC repair technician.
      A+ Guide to Software
      ISBN-10: 1133135137 | ISBN-13:9781133135135
      List Price = 171.95
      A+ GUIDE TO SOFTWARE, Sixth Editionprovides a comprehensive introduction to managing and maintaining computer software, closely integrating CompTIA's A+ Exam objectives to prepare students to take the 220-801 and 220-802 certification exams and succeed as professional PC repair technicians.


    • Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.