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Keyboarding and Word Processing Complete Course Lessons 1-110: Microsoft® Word 2016 20th Edition
Susie H. Vanhuss | Connie M. Forde | Donna L. Woo | Vicki Robertson
ISBN-13: 9781337103275 | ISBN-10: 1337103276
© 2017 | Published |  608  Pages
Previous Editions: 9781133588979

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Paperback/Softcover Book/Jrnal
US $223.95
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This comprehensive learning package integrates keyboarding, essential and advanced word processing, document formatting and design, and communication skills within a single text, along with a strong emphasis on honing skills by competing projects in a realistic office environment. Using Microsoft® Word 2016, students will format advanced business correspondence, tables, reports, mail merge files, graphics, and a broad range of common document types, including meeting, travel, news, legal, medical, and human resources/employment. The text includes 15 modular projects and three comprehensive projects to help students apply what they learn and prepare to be productive immediately when beginning their careers. Combined with Skills Assessment Manager (SAM)—an interactive, online learning and testing tool—the text makes your course easier to teach and manage by enabling students to work independently from anywhere.



  • Part I: KEYBOARDING--FOUNDATION FOR ALL CAREERS.
    1. Alphabetic Keys (L1-13).
    2. Figure and Symbol Keys (L14-25).
    Part II: ESSENTIALS--FORMATTING BUSINESS DOCUMENTS.
    3. Word 2016 Essentials (L26-31).
    4. Memos and Letters (L32-37).
    5. Tables (L38-42).
    6. Reports (L43-49).
    7. Graphics (L50-53).
    8. Project 1: Palmetto Event Solutions, Inc. (L54-55).
    9. Real-Time Co-Authoring on OneDrive.
    Part III: BEYOND THE ESSENTIALS--FORMATTING ADVANCED DOCUMENTS.
    10. Advanced Business Correspondence (L56-60).
    11. Documents with Complex Tables and Graphics (L61-69).
    12. Business Reports (L70-75).
    13. Mail Merge (L76-80).
    14. Project 2: Hess Pet Center I (L81-83).
    Part IV: DOCUMENTS FOR SPECIALIZED FIELDS.
    15. Meeting, Travel, and News Documents (L84-88).
    16. Human Resources/Employment Documents (L89-93).
    17. Health and Medical Documents (94-98).
    18. Legal Documents (L99-104).
    19. Project 3: Hess Pet Center II (L105-107).
    20. Real-Time Co-Authoring on OneDrive (L108-110).
    Appendix A: Windows 10.
    Appendix B: File Management.
    Appendix C: Reference Guide.
    Appendix D: Command Summary.

    • Fifteen projects conclude key module, giving students an opportunity to apply their knowledge and skills to realistic workplace scenarios, while three comprehensive projects integrate critical thinking, document formatting, and word processing skills.
    • Encompassing everything students need to communicate successfully in today’s digital workplaces, this comprehensive text covers keyboarding, word processing (essential and advanced), formatting and design of various office and professional documents, and professional communication skills.
    • The authors employ a proven, pedagogically sound approach to teach word processing and document formatting using five steps: Locate and learn commands (Ribbon path), Execute commands (step-by-step directions and screenshots), Apply new commands (short drills), Integrate document design, and Reinforce commands and formats in realistic projects.
    • With a research-based, pedagogically sound approach to teaching keyboarding and skill building, the text includes a standard plan for learning new key reaches, carefully written drills to build fluency and strengthen key reaches, and supplemental drills and timed writings to strengthen and refine keyboarding skills, as well as illustrations, photos, and tips to reinforce correct techniques.
    • An extensive Reference Guide covers grammatical rules and guidelines and includes a range of model documents, giving students consistent examples to use as a standard for their work. Communication activities, based on rules outlined in the Reference Guide, further reinforce essential business communication skills and prepare students for academic and job success.
    • The text includes up-to-date coverage of Microsoft® Word 2016 and Windows® 10, giving students exposure to current versions of essential software, along with a greater emphasis on critical productivity commands and decreased attention to less frequently used options.
    • Skills Assessment Manager (SAM), an interactive, online learning and testing tool, is now available for use in conjunction with the printed text, giving you access to powerful teaching and course management capabilities while allowing students to work independently when and where they like.
    • Skill Builders now include new standard plans for using timed writings, building speed, and improving accuracy; updated instructions in drills and timed writings enable students to apply these plans and gain hands-on, practical experience.
    • Coverage of new features in Windows® 10 and Microsoft® Word 2016, including Save to Cloud, Share, and co-authoring in real time.
    • Graphics modules now incorporate online pictures and videos to bring the content to life, while Communicating Today features highlight important industry trends and their relation to productivity tools found in Microsoft® Word 2016.
For more information about these supplements, or to obtain them, contact your Learning Consultant

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  • Dr. Susie H. VanHuss is a distinguished professor emeritus of the Moore School of Business at the University of South Carolina. She received her B.S. degree from the University of Southwestern Louisiana and her M.B.A. and Ph.D. degrees from Indiana University. Her teaching specialties include business communications, administrative systems, and personnel management. She is a prolific author (Cengage Learning), with textbooks in communications, keyboarding and word processing, office technology, and administrative management. Dr. VanHuss has experience managing large foundations and has served on the board of trustees of numerous for-profit and non-profit organizations. She is a frequent speaker at state, regional, and national business education conventions and has done extensive consulting and training for industry and education groups nationally and internationally.

    Dr. Connie M. Forde is a full professor and head of the Department of Instructional Systems and Workforce Development at Mississippi State University, where she leads undergraduate programs in information technology services, business technology teacher education, and industrial technology, as well as graduate programs in instructional technology. Dr. Forde also continues to advise doctoral students on their dissertation research. Prior to her tenure at Mississippi State University, she was a business teacher at both the community college and secondary levels. She earned her B.S. and M.Ed. degrees in business education from the University of Southern Mississippi and her Ph.D. in higher education from the University of Mississippi.

    Dr. Forde serves as coauthor of the COLLEGE KEYBOARDING series and a variety of word processing and integrated applications textbooks and simulations. She is a recognized contributor to the professional literature and a speaker at state, regional, and national conferences. Additionally, she has served as president of the National Business Education Association, Southern Business Education Association, and National Council of Pi Omega Pi, and chair of the Foundation for the Future of Business Education.

    Donna L. Woo is an instructor and department coordinator for Information Systems/Office Automation at Cypress College and associate director of education at Pacific College. She received her B.A. and M.A. degrees in business education from Michigan State University and earned her Ed.D. from Nova University. Her industry experience includes work for both IBM and General Motors. A respected author, Dr. Woo has written several word processing textbooks and has served as a coauthor on several editions of South-Western COLLEGE KEYBOARDING textbooks.

    Vicki Robertson received her M.S. and B.S. degrees in education from the University of Memphis. She currently teaches at the University of Memphis and online for Southwest Community College. She is a member of the National Business Education Association and Southern Business Education Association, and she has served on the executive board for the Tennessee Business Education Association.