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Help Desk (4 results)

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A Guide to Customer Service Skills for the Service Desk Professional 4th Edition
Donna Knapp
ISBN-13: 9781285063584 | ISBN-10: 1285063589
© 2015 | Published |  544  Pages
List Price: US $153.95
A Guide to Computer User Support for Help Desk and Support Specialists 6th Edition
Fred Beisse
ISBN-13: 9781285852683 | ISBN-10: 1285852680
© 2015 | Published |  688  Pages
List Price: US $189.95
A Guide to Service Desk Concepts 4th Edition
Donna Knapp
ISBN-13: 9781285063454 | ISBN-10: 1285063457
© 2014 | Published |  416  Pages
List Price: US $185.95
A Guide to Service Desk Concepts, International Edition 4th Edition
Donna Knapp
ISBN-13: 9781285063539 | ISBN-10: 1285063538
© 2014 | Published |  416  Pages
List Price: US $185.95