Australian Guide to Corporate Communication 1st Edition
Bernard McKenna | Glen Thomas
Corporate Communications: Effective Techniques for Business 2nd Edition
Bernard McKenna | Glen Thomas | Neal Waddell | Mary Barry
ISBN-13: 9780170134293 | ISBN-10: 0170134296
© 2008 | Published |  392  Pages
Previous Editions: 2004

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The book will be particularly useful in university and TAFE corporate writing, business communication and technical communication courses, as well as Business English courses for NESB students.

Senior English classes will also benefit from this material. School libraries may find it useful to keep several copies as it explains how to write essays, letters and paragraphs, as well as providing punctuation, grammar and style chapters. Writing consultants should find the vast range of genres (research papers, essays, proposals, reports, manuals, PR writing, e-writing, speech writing) extremely informative for use in the work place.

Corporate Communication provides a theoretical framework and practical applications (literally how-to-do-it step by step) so teachers can choose the level at which they use the book’s contents.

It provides a thorough writing approach to: writing, language use (grammar, punctuation); style; paragraphs; and all possible genres (e.g. essays, proposals and letters) for business and education.

It also provides effective and practical guides to speech writing and spoken communication as well as using visual text.

  • 1:Professional business communication
    Writing blocks
    Organising the writing process
    How to use this book

    2: How language works
    Word types (parts of speech)

    3: Grammar and punctuation
    Sixteen common grammatical errors

    4: Paragraphs: coherence and cohesion
    Clear expository writing
    What is a paragraph?
    Coherent paragraphs: organising by theme
    Cohesive and relevant elaboration
    Modelling paragraphs in an essay

    5: Style and tone
    Bureaucratic-technical writing
    Plain English
    Style guidelines

    6: The editing process
    The editing process in focus

    7: Letters and memoranda
    Generic memoranda

    8: Employment applications and résumés
    Who needs a résumé?
    Job application documents
    The résumé
    Letters of application
    Addressing the selection criteria

    9: Essays, literature reviews and research papers
    Literature reviews

    10: Proposal and grant writing
    Defining a proposal
    Types of proposals
    Format of a proposal
    Scripting a proposal
    Proposal presentation
    Grant application writing

    11: Report writing
    The three levels of report writing
    Generic report structure
    The laboratory report
    Research reports
    Feasibility reports
    Progress reports
    Trip reports

    12: Manuals
    What are manuals?

    13: Pr writing
    Media releases
    Graphic elements

    14: Electronic writing
    Web writing

    15: Speech writing
    Public speaking for business people
    Structuring a speech

    16: Oral presentations
    Types of oral presentation

    17: Visual text
    What is visual text?
    Associating visual with verbal text
    Categories of visual text
    Practical application of Gestalt: Case study

    Vocabulary builder exercise
    Commonly confused words

    • The book offers a number of suggestions for writing clearly and with focus.
    • It takes a common sense approach to writing: that all professional communication begins with words, which combine to form sentences that are then shaped into different types of documents.
    • It specialises in writing clear and concise corporate communication but is more than just a tool for business people. The book is a valuable writing guide for all forms of professional writing.
    • The easy-to-read book is useful for those who write letters, emails, and business proposals, reports, or who are responsible for any corporate writing position.
    • The techniques offered in the book are not based on passing business fashions or trends. They provide assistance to professional and budding communicators in organizing their thoughts, planning carefully and creatively, and writing in plain English.
    • E-writing is covered in this edition.
    • Covers writing employment application letters and resumes.
    • Updated section on visual text.
For more information about these supplements, or to obtain them, contact your Learning Consultant

  • Bernard McKenna, BA BEd MPhil PhD, is a Senior Lecturer in Communication at the University of Queensland Business School where he teaches in undergraduate, postgraduate and MBA programs. He is also an active researcher with about 100 publications, including three books, international journal articles, book chapters and conference papers. His diverse research areas include technical, political and managerialist discourse; corporate communication with communities; and wisdom and knowledge management in the new economy. He is on the international advisory board of the Journal of Technical Writing and Communication and Critical Discourse Studies. He applies and refines his vast theoretical knowledge by collaborating with industry and government in Australian Research Council grant projects and extensive consultancies.

    Glen Thomas is a Lecturer in the Creative Writing and Cultural Studies Discipline within the Creative Industries Faculty at Queensland University of Technology.

    Thomas holds Honours, Masters and Doctor of Philosophy degrees from the University of Queensland and, in 1994, was awarded that university¿s Walter and Eliza Hall Travelling Scholarship. While on that scholarship, Thomas conducted research at Harvard University (Boston, Massachusetts) and Smith College (Northhampton, Massachusetts). Thomas¿s Masters thesis analysed the representation of women in post-colonial settler fiction and, in particular, the question of women and dual colonisation. His PhD thesis was an extended reading of four contemporary American historical novels.

    Thomas has written articles and book chapters that have appeared in Twentieth Century Literature, Kunapipi, Australian Literary Studies, Handbook of Communication Audits for Organisations, Australian Literature Today, and the Journal of Technical Writing and Communication.

    His current research focuses on romance fiction in Australia as a creative industry by examining the ways in which romance fiction is produced, read, and marketed as a consumer commodity. Thomas¿s other research interests include American literature, historical fiction, technical communication, theories of persuasion and influence, and Shakespearean comedy.

    Neal Waddell, B.A. M.Bus., lectures in Communication at the University of Queensland Business School. Prior to this, he had extensive experience as a radio announcer and manager before becoming a government media trainer and consultant. He is a Fellow of the European Institute for the Media and has research publications in sociolinguistics.

    Mary Barry B.A. (Class 1 Hons) is a tutor in writing at Queensland University of Technology. Originally trained as a teacher, she has lectured and tutored in Business Communication at the University of Queensland, and tutored in writing and literature at James Cook University of North Queensland. She is also a document analyst and writing consultant to industry.