Written for SIT50416 Diploma of Hospitality Management, Hospitality Management, 4e covers all 13 core units plus seven electives. Each chapter is written to a unit of competency and maintains the volume of learning of previous editions, with relevant and easy-to-understand information including Australian examples and references. Structured in three parts, the text covers the knowledge and skills required of frontline supervisors, managerial topics, and business strategy content. The ‘Industry viewpoint’ at the start of each chapter introduces students to current issues and themes in the hospitality industry, and numerous pedagogical features, examples and illustrations have been included throughout the text to help students engage with the material and extend their understanding. Each chapter includes activities for discussion and debate, with assessment activities requiring the understanding, application and analysis of case studies. Each section concludes with an integrated case study and weblinks to useful industry resources. Read More

Lynn Van der Wagen| Lauren White

ISBN-13: 9780170411424 | ISBN-10: 0170411427

©2019

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Anton Shone| Bryn Parry

ISBN-13: 9781473759114 | ISBN-10: 1473759110

©2019

Events Management: For Tourism, Cultural, Business, and Sporting Events, 5e is a comprehensive learning resource for students of the Diploma of Event Management and undergraduate students in Event Management. This edition adopts a scaffolded learning pedagogy, helping students move through the material logically and efficiently while building on their understanding of tourism, cultural, business and sporting events. Case studies highlighting local and global events add context and introduce students to best practices of managing events of various scales and geographical contexts. Read More

Lynn Van der Wagen| Lauren White

ISBN-13: 9780170394451 | ISBN-10: 017039445x

©2018

Beverage Services Skills provides the required volume of learning and a fully rounded skill set for people looking to qualify for the hospitality industry. The unit-based approach helps instructors to deliver courses and administer assessments seamlessly. The practical spiral-bound format with tear-out worksheets allows students to learn in classroom and hospitality settings and submit assignments easily. Assessments are independently validated to ensure the tasks meet the four criteria of the Principles of Assessments. Created in Australia for these five units of competency: - SITXFSA001 Use hygienic practices for food safety - SITHFAB002 Provide responsible service of alcohol - SITHFAB003 Operate a bar - SITHFAB001 Clean and tidy bar areas - SITHFAB005 Prepare and serve espresso coffee Institutions that offer Skill Sets and short courses can create a modular text from any of the five units, such as Responsible Service of Alcohol. Read More

Lee Perlitz

ISBN-13: 9780170376242 | ISBN-10: 0170376249

©2017

Winner – 2017 Australian Publishers Association EPAA Student Resource, TAFE & Vocational Education The judges said: “Comprehensive coverage of content of core and most popular units with engaging visuals and content that reflects current hospitality design. Relevant and new employability skills and critical thinking connect students to real-life challenges.” Prepare students to master their skills and knowledge needed to succeed within the hospitality industry with the new edition of The Road to Hospitality: Skills for the New Professional, 4e. Thoroughly revised, The Road to Hospitality: Skills for the New Professional, 4e has been repositioned to cover core and elective units of competency at both Certificate II and III levels. Covering best practices, new techniques and legislations, this new edition uses real world industry examples and follows a clear and logical structure, which builds and strengthens the knowledge and skills of each student. Employability skills are emphasised holistically throughout the full-colour text. The Road to Hospitality: Skills for the New Professional, 4e supports learning and delivery in: • SIT20316 Certificate II in Hospitality • SIT30616 Certificate III in Hospitality Hospitality: Infinite possibilities. Endless opportunities. Read More

Vivienne O'Shannessy| Dean Minett

ISBN-13: 9780170364348 | ISBN-10: 0170364348

©2017