Practical Law Office Management,
4th Edition

Cynthia Traina Donnes

ISBN-13: 9781305577923 | ISBN-10: 1305577922

Copyright 2017

| Published 2016

| 608 pages

List Price USD $249.95


Succeed in your course and prepare for your paralegal career with PRACTICAL LAW OFFICE MANAGEMENT, 4th Edition. This hands-on text provides easy-to-understand coverage of day-to-day law office management topics, including client relations and communication skills; legal fees, timekeeping, and billing; client trust funds and law office accounting; calendaring, docket control, and case management; legal marketing; and file and law library management. Included with the text is Clio’s Boutique Plan cloud-based software that provides detailed, step-by-step tutorials and an opportunity to learn computer software as it applies to the law office environment. Throughout the text up-to-date forms, charts, and checklists illustrate important forms relating to paralegals in the law office, and hands-on exercises help you master key skills and concepts you’ll need on the job. Attention Premium Website user: Cengage support for existing users of Premium Websites will end of 8/1.

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Meet the Authors

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Cynthia Traina Donnes (B.A, M.A.) began her legal career overseeing bankruptcy cases for a statewide bank’s legal department. She soon was appointed as a bankruptcy trustee for the Eastern District of Louisiana, at the time, one of the youngest in the country. She later was appointed as an Arbitrator for the Financial Industry Regulatory Authority (FINRA), hearing securities matters. She recently qualified with the Louisiana Bar Association as a Civil and Family Mediator. She currently teaches Technology in the Law and Bankruptcy Practice and Procedures at Tulane University, where she also revised and taught the Notary Public Preparation course, as well as the Legal Ethics course, and employed interns as part of the Paralegal Internship program. Expanding her teaching beyond the classroom, she presents at seminars and conferences and provides continuing legal education as an accredited sponsor through the Louisiana Supreme Court. ABA certified from the University of New Orleans, she holds a Masters in Legal Studies from American Public University, a Louisiana Notary Public commission, and both Series 7 and Series 66 licenses with FINRA.

  • Updated case reviews help students develop a better understanding of the types of unethical behavior they may encounter in the legal environment, including technology-related ethical issues.
  • Updated screen shots in the hands-on exercises and throughout the book help students understand each step in law management office processes.
  • Access to Clio demo software on the Premium Website and updated hands-on exercises give students an opportunity to gain practical experience with legal software as they master key concepts and skills in law office management.
  • Up-to-date coverage of technological advances that are changing the practice of law prepares students for success in today’s legal environment.
  • On the Web exercises, Test Your Knowledge questions, Projects, Practical Applications, and Case Review questions help students master key concepts and skills.
  • A logical organization that allows each chapter to be studied independently gives instructors complete flexibility in presenting the material.
  • A strong ethics focus throughout the book is supported by many Case Review features that emphasize ethical issues.
  • Up-to-date charts and graphs present material in an easy-to-understand manner.

Table of Contents

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1. The Legal Team, Law Practices, and Law Firm Governance.
2. Legal Administration and Technology.
3. Ethics and Malpractice.
4. Client Relations & Communication Skills.
5. Legal Fees, Timekeeping, and Billing.
6. Client Trust Funds and Law Office Accounting.
7. Calendaring, Docket Control, and Case Management.
8. Legal Marketing.
9. File and Law Library Management.
Appendix A: Creating a Clio Account.
Appendix B: Clio Introduction.
Appendix C: Clio Law Firm Profile and Setup.
Appendix D: Succeeding as a Paralegal.

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

Instructor Companion Website for Traina Donnes’ Practical Law Office Management, 4th

Instructor Companion Website

Cengage Testing, powered by Cognero® for Traina’s Practical Law Office Management, Instant Access

Cengage Learning Testing, powered by Cognero®, is a flexible, online system that allows you to import, edit, and manipulate content from the text’s test bank or elsewhere, including your own favorite test questions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.

Practical Law Office Management, Loose-Leaf Version

Practical Law Office Management, Loose-Leaf Version

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Pricing Options

Practical Law Office Management

  • ISBN-10: 1305577922
  • ISBN-13: 9781305577923

Price USD$ 249.95

MindTap: Practical Law Office Management 12Months

  • ISBN-10: 1337017493
  • ISBN-13: 9781337017497

Price USD$ 114.00


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