Beverage Services Skills,
1st Edition

1 - USE HYGIENIC PRACTICES FOR FOOD SAFETY
1.1 Follow hygiene procedures and identify food hazards
1.2 Report any personal health issues
1.3 Prevent food contamination
1.4 Prevent cross contamination by washing hands

2 – Provide Responsible Service of Alcohol
2.1 Sell or serve alcohol responsibly
2.2 Assist customers to drink within appropriate limits
2.3 Assess alcohol affected customers and identify customers to whom sale or service must be refused
2.4 Refuse to provide alcohol

3 – Operate a Bar
3.1 Prepare bar for service
3.2 Take drink orders
3.3 Prepare and serve drinks
3.4 Close down bar operations
3.5 Work safely and reduce negative environmental impacts

4 – Clean and Tidy Bar Areas
4.1 Clean bar and equipment
4.2 Clean and maintain public areas
4.3 Work safely and reduce negative environmental impacts

5 – Prepare and Serve Espresso Coffee
5.1 Organise coffee workstation
5.2 Select and grind coffee beans
5.3 Advise customers on espresso coffee beverages
5.4 Extract and monitor quality of espresso
5.5 Texture milk
5.6 Serve espresso coffee beverages
5.7 Clean espresso equipment