Your Trusted Partner

Digital Success Specialist is your trusted partner focused on assisting you to make your digital course a success.


Dedicated Partner
for Instructors

You will know your Digital Success Specialist by name. Your dedicated specialist focuses on helping you thrive with your digital course.

eCatalogs Resources

Tailored Support
from Day One

Digital Success Specialist is not just your go-to person for digital course enquiries. Your specialist is your trusted partner who will journey and check-in with you offering tips and assistance.

Technical Support

Training Resources

Our training library has user guides, how-to-videos and peer-led webinars—everything you need to get up-and-running on your schedule.

Personalized Support Year After Year

Meet Brandy, Cengage Digital Success Specialist

Your Digital Success Specialist will help set up and personalize your course, direct you to training resources and answer any questions. Watch this short video to learn more.

“I brag about my Digital Success Specialist’s incredible customer service to everyone I meet and speak to.”
- Dr. Yamamoto, Diablo Valley College

How Your Peers Made the Leap to Digital

Hear how fellow instructors partnered with Cengage to become confident users of online learning solutions.