The Experienced Carer,
3rd Edition

Part 1: Clients with complex needs
1. Introducing the experienced carer
2. Major aged and community care consumer groups
3. The older person with complex care needs: chronic conditions
4. The older person with mental health issues NEW
5. The older person with complex care needs: dementia

Part 2: Applying advanced care skills
6. Confirming physical health status
7. Applying advanced care skills
8. Experienced support worker's role in medications
9. Experienced support worker's role in palliative care

Part 3: Aged care operational systems
10. Meeting personal support needs
11. Service delivery planning and monitoring in aged care
12. Administrative and information system requirements for frontline aged care managers

Part 4: Management and coordination
13. The legal and ethical context of aged care
14. Experienced support worker's role as the leader and mentor of a team
15. Contributing to a safe work environment
16. Dealing with emergencies

• Helen Croft

  The late Helen Croft had a successful career in the field of vocational education and flexible delivery, and was involved with training for aged care from 1997. As the author of market-leading aged care textbooks, Caring in the Community and The Experienced Carer, she had worked in both the public and private sectors including directorships of TAFE and community colleges as well as private consulting roles to major industry and government clients.

• Jenny Pitkin

  Jenny Pitkin became a Nurse Educator after working as a Nurse and Midwife, later going on to work for the MS Society as Education Manager, training staff to work with people with disabilities. Jenny initially taught Aged Care and Home and Community Care at Victoria University from 2001 until late 2007, when she left to work as a Case Manager at AccessCare Southern. During that time, she successfully obtained a Department of Health and Ageing Community Grant to develop a dementia training program for people in the general public. After four and a half years of working with frail aged people and people with dementia, she returned to Victoria University and now teaches Ageing and Home and Community Care to industry-based students.

• Darren Dee

  Darren Dee teaches 16 competency units, including all core, to students taking the Certificate IV in Ageing Support at (CHC40315) at Victoria University.

• NEW chapter on Mental Health (CH 4); all-new section on NETWORKING WITHIN THE AGED CARE SECTOR; updated and new content on falls and risks; new section on LGBTI in the aged community

• Restructured chapter headings better aligned to competency unit structure to better show how the content is aligned to qualification requirements

• NEW cases, all with questions and answers, new learning objectives, and key terms with margin definitions

• NEW end-of-chapter summary and revision questions

• NEW glossary

• A new long case study of the 2019/2020 NSW bushfires

• Updated to the Aged Care Standards 2018/2019 and new consumer rights to reflect the current aged-care environment

• Medications chapter strongly revised and aligns with Training Package learning objectives, reflecting the importance of this competency in the workplace. Focuses on the interaction of community workers and nursing, and better defines roles in medications administration. Includes a new case study on RN-community worker responsibility for overseeing medication, as well as new images for medications types to go with new table

• Expanded content on Palliative Care

• Resources activities reference NEW Standards and Government infection control training for Aged Care workers

• Learning objectives for each chapter reflect competency coverage

• Case studies and activities at the end of each chapter reinforce key topics

• Mapping to elements/criteria and page number for more transparent delivery of the Certificate IV

• 'In Practice' vignettes scattered throughout featuring three characters from different cultural backgrounds and age groups enhance their relatability and provide workplace experience for the students

• Instructor Website - Your #1 resource for your course. This tailored collection of teaching tools includes downloadable PowerPoint lecture slides, Instructor's Manual, and Test Bank with customisable questions for quizzes and assessments. New to this edition are updated video cases and a comprehensive Educator Guide for MindTap. Log in or request an account to access instructor resources at au.cengage.com/instructor/account for Australia or nz.cengage.com/instructor/account for New Zealand.

• Instructor Resource Pack - Premium resources that provide additional instructor support are available for this text, including . These resources save you time and are a convenient way to add more depth to your classes, covering additional content and with an exclusive selection of engaging features aligned with the text. The Instructor Resource Pack is included for institutional adoptions of this text when certain conditions are met. The pack is available to purchase for course-level adoptions of the text or as a standalone resource. Contact your Cengage learning consultant for more information.

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

Instructor Website for Croft's The Experienced Carer
9780170454162

The Experienced Carer Artwork
9780170454193

The Experienced Carer Instructor's Guide
9780170454186

The Experienced Carer Instructor's Resource Pack
9780170457613

The Experienced Carer Intermediate Mapping Grid
9780170454216

The Experienced Carer PowerPoint Slides
9780170454179

The Experienced Carer Test Bank
9780170454209