Managing Human Resources,
19th Edition

PART 1. HUMAN RESOURCES MANAGEMENT IN PERSPECTIVE.
1. The Rewards and Challenges of Human Resources Management.
2. Strategy and Human Resources Planning.
PART 2: MEETING HUMAN RESOURCES REQUIREMENTS.
3. Equal Employment Opportunity and Human Resources Management.
4. Job Analysis and Job Design.
PART 3: DEVELOPING EFFECTIVENESS IN HUMAN RESOURCES.
5. Expanding the Talent Pool: Recruitment and Careers.
6. Employee Selection.
7. Training and Development.
8. Performance Management.
PART 4: IMPLEMENTING COMPENSATION AND SECURITY.
9. Managing Compensation.
10. Pay-for-Performance: Incentive Rewards.
11. Employee Benefits.
12. Promoting Safety and Health.
PART 5: ENHANCING EMPLOYEE-MANAGEMENT RELATIONS.
13. Employees Rights and Discipline.
14. The Dynamics of Labor Relations.
PART 6: EXPANDING HUMAN RESOURCES MANAGEMENT HORIZONS.
15. International Human Resources Management.
16. Implementing HR Strategy: High-Performance Work Systems.
Integrative Cases.
Glossary.
Name Index.
Organization Index.
Subject Index.

• Scott Snell

  Dr. Scott Snell is the Frank Sands, Sr. Chair in Business Administration and former senior associate dean for executive education at the University of Virginia’s Darden Graduate School of Business. Dr. Snell teaches courses in strategic and HR management and works internationally with senior executives to help their companies align strategy, organizational capability and investments in talent. His research has been published in a number of top journals. In addition to this text, he has written STRATEGIC EXECUTION: DRIVING BREAKTHROUGH PERFORMANCE IN BUSINESS and MANAGEMENT: LEADING AND COLLABORATING IN A COMPETITIVE WORLD. Dr. Snell currently serves on the board of directors for the Society for Human Resource Management (SHRM). He has also served on the boards of the Strategic Management Society’s Human Capital Group, HRPS, the SHRM Foundation, the Academy of Management’s HR Division, the Academy of Management Journal and the Academy of Management Review. Prior to joining the Darden faculty, Dr. Snell was professor and director of executive education at Cornell University’s Center for Advanced Human Resource Studies and a professor of management in the Smeal College of Business at Pennsylvania State University. Dr. Snell received his B.A. from Miami University and his M.B.A. and Ph.D. in business from Michigan State University.

• Shad Morris

  Dr. Shad Morris is the William F. Edwards Distinguished Fellow and professor of management at the Marriott School of Business at Brigham Young University. He teaches courses in areas of human resources management and international business. Prior to joining the Marriott School, Dr. Morris was an assistant professor of management and human resources at The Ohio State University. He has also held appointments at the Sloan School of Management at MIT, Copenhagen Business School in Denmark, China Europe International Business School (CEIBS) in China, Indian School of Business in India and SKK Graduate School of Business in South Korea. Dr. Morris' research focuses on strategic human resource management in a global environment. His research has been published in a number of journals, such as the Harvard Business Review, MIT Sloan Management Review, Academy of Management Review, Academy of Management Journal, Journal of International Business Studies, Strategic Management Journal, Journal of Management and Human Resource Management. He has worked for the World Bank, Management Systems International and Alcoa. Dr. Morris has consulted with numerous companies on their HR and knowledge practices. He is the recipient of the International HRM Scholarly Research Award from the Academy of Management and has been a faculty fellow at Cambridge University’s Centre for International Human Resource Management. In addition, Dr. Snell is currently an associate editor at the Academy of Management Review and serves on the board of the International Journal of Human Resources Management. Dr. Snell received a B.S. in psychology and a master's degree in organizational behavior from Brigham Young University. He also received his Ph.D. in human resources management from Cornell University.

• FRESH NEW CONTENT ADDRESSES CONCERNS OF MILLENNIAL AND GENERATION Z EMPLOYEES. This edition examines recruitment, onboarding and retention techniques as well as human resource management issues specific to these new generations of professionals.

• NEW COVERAGE EXAMINES THE EFFECTS OF BIG DATA, HR ANALYTICS AND AI AND AUTOMATION ON HR. Students learn how HR professionals can leverage big data and data analytics to inform and improve professional performance and meet business goals. New content also reviews how artificial intelligence (AI) can improve efficiency and automate time-consuming HR-related tasks.

• UPDATES REVIEW HOW REMOTE WORK IS CHANGING THE WAY PEOPLE ARE MANAGED. New coverage examines both the benefits and challenges of managing a remote workforce in today's rapidly changing business environment. New insights and examples prompt thought-provoking review and discussion.

• NEW CONTENT EXPLORES HOW SOCIAL MEDIA IS AFFECTING THE FIELD OF HR. New material in this edition examines the advantages that social media can offer HR managers in recruiting and ongoing employee communication. This edition also examines the potential challenges and threats to privacy and employee rights inherent in social media.

• REVISIONS REVIEW HOW THE GLOBAL ENVIRONMENT IS AFFECTING HR. This edition presents work-visa challenges facing U.S. firms as well as immigration and human rights issues. New content also addresses global rights issues, such as data protection and intellectual property rights.

• THE LATEST CONTENT REVIEWS THE STAGGERING IMPACT OF THE COVID-19 PANDEMIC ON TODAY'S WORKPLACE. Students examine the astonishing consequences of the Coronavirus pandemic and numerous changes and challenges it has prompted within the modern workplace.

• COMPLETE UPDATE ADDRESSES THE LATEST LAWS, RULINGS, GUIDELINES AND HR DECISIONS. Your students can reference the most recent laws, administrative rulings and guidelines, and court decisions governing HRM and review the impact of this legislation on the field within this edition.

• THE LATEST EDITION OFFERS MORE COVERAGE OF TODAY'S CRITICAL HR ISSUES. The latest edition of this market-leading text examines pressing issues in HR today, such as diversity, equity and inclusion; remote work; HR analytics and AI; concerns of Gen Z and millennials; immigration and H1B visas; and labor issue and employee benefits.

• INSIGHTFUL, IN-DEPTH COVERAGE EXAMINES HOW ACTUAL ORGANIZATIONS ADDRESS HR ISSUES. Students study the approaches, strategies and policies that real organizations have implemented in response to today's human resource issues. Discerning coverage examines today's human resource functions and their effectiveness.

• WEALTH OF INSTRUCTOR SUPPORT ASSISTS IN CLASS PREPARATION AND PRESENTATIONS. This edition's supplement package extends well beyond the instructor's manual (IM) and slide presentations. Valuable chapter overviews and outlines save you time while material for class discussion and exercises prompts student interest and highlight topics that warrant special attention. Dedicated appendices in the IM provide additional support for presenting materials, initiating and sustaining class discussion, quizzing, testing and dealing with challenges unique to new instructors.

• CENGAGE LEARNING TESTING PROVIDES A RELIABLE, TIME-SAVING OPTION FOR TESTING. This flexible onine testing system, powered by Cognero, allows you to author, edit and manage test bank content. You can create multiple test versions in an instant and deliver tests from your LMS, your classroom, or any other location. Each test bank chapter contains more than 100 questions, all tagged by learning objective, AACSB standards and Bloom’s taxonomy.

• PROVEN APPLICATIONS AND EXAMPLES CLEARLY DEMONSTRATE HOW TO APPLY TODAY'S MOST CURRENT HR PRACTICES. Timely examples and special learning features, including "how-to" tips, focus on real, memorable examples from actual organizations that clearly demonstrate how businesses and managers perform HR functions. These real-world illustrations address both small business and international topics.

• UNMATCHED ACCURACY EXAMINES SPECIFIC DETAILS AND CHALLENGES IN IN TODAY'S WORK ENVIRONMENT. Students see how HR specialists work in partnership with line managers and team directors. Current coverage also explores how today's most effective managers incorporate HR policy into regular interactions with employees.

• COMPREHENSIVE END-OF-TEXT CASES PORTRAY THE MOST CURRENT ISSUES AND CHALLENGES IN HRM. You can use these engaging cases to hone your students' skills in applying the principles they've learned. In addition, case studies within each chapter delve into current HRM issues in real business settings to encourage students to critically analyze possible solutions.

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

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