Understanding Management,
12th Edition

Part I: INTRODUCTION.
1. Leading Edge Management
Part II: THE ENVIRONMENT.
2. The Environment and Corporate Culture.
3. Managing in a Global Environment.
4. Managing Ethics and Social Responsibility.
Part III: PLANNING.
5. Planning and Goal Setting.
6. Managerial Decision Making.
Part IV: ORGANIZING.
7. Designing Organization Structure.
8. Managing Innovation and Change.
9. Managing Human Talent and Diversity Inclusion.
Part V: LEADING.
10. Understanding Individual Behavior.
11. Leadership.
12. Motivating Employees.
13. Managing Communication.
14. Leading Teams.
Part VI: CONTROLLING.
15. Managing Quality and Performance.

• Richard L. Daft

  Richard L. Daft, Ph.D., is the Brownlee O. Currey, Jr., Professor of Management in the Owen Graduate School of Management at Vanderbilt University. Dr. Daft specializes in the study of organization theory and leadership and is a fellow of the Academy of Management. He has served on the editorial boards of the Academy of Management Journal, Administrative Science Quarterly and Journal of Management Education. He has been the associate editor-in-chief of Organization Science and served for three years as associate editor of Administrative Science Quarterly. Dr. Daft has authored or co-authored 14 books and written dozens of scholarly articles, papers and chapters in academic books. A noted expert in organization behavior and organization design, Dr. Daft is one of today's most highly cited academics in the fields of economics and business.

• Dorothy Marcic

  Dorothy Marcic, Ed.D., M.P.H., is a professor at Columbia University and a former faculty member at Vanderbilt University. Dr. Marcic is also a former Fulbright Scholar at the University of Economics in Prague and the Czech Management Center, where she taught courses and conducted research in leadership, organizational behavior and cross-cultural management. She has taught courses at the Monterrey Institute of International Studies, the University of Economics in Prague, the Helsinki School of Economics, Slovenia Management Center, College of Trade in Bulgaria, City University of Slovakia, Landegg Institute in Switzerland, the Swedish Management Association, Technion University in Israel and the London School of Economics. She has also served on the boards of the Organizational Teaching Society, the Health Administration Section of the American Public Health Association and the Journal of Applied Business Research. Dr. Marcic has authored 16 books addressing organizational behavior, international management and the roles of women and men in organizations. Her book, MANAGING WITH THE WISDOM OF LOVE: UNCOVERING THE VIRTUE IN PEOPLE AND ORGANIZATIONS, was rated one of the top 10 business books of the year by Management General. Dr. Marcic has also written dozens of articles for professional publications, such as Journal of Management Development, International Quarterly of Community Health Education, Psychological Report and Executive Development. She has conducted hundreds of seminars on various business topics and consulted for executives at various companies. In addition, Dr. Marcic has written two successful musicals: RESPECT: A Musical Journey of Women (played in 92 cities) and SISTAS: The Musical, which played off-Broadway for nine years. She has also written a true-crime book, With One Shot, which was turned into the leading podcast, Manslaughter.

• NEW LEARNING FEATURES HELP STUDENTS UNDERSTAND PERSONAL MANAGEMENT CAPABILITIES AND CHALLENGES. Two "Know Yourself" self-assessments in each chapter show students how they would respond to real management situations related to chapter content. Students can compare their responses and personal management abilities to classmates. Revised end-of-chapter questions encourage critical thinking and application, while "Self-Learning" and "Group Learning" features focus on concepts in teams. Ethical dilemmas, cases and MindTap activities let students "think like a manager" and sharpen problem solving.

• IN-TEXT EXAMPLES ILLUSTRATE FORWARD-THINKING BUSINESSES. Contemporary examples depict large, small and international companies, including powerhouses, such as Toyota, JetBlue, Trader Joe's and Gap, and smaller international firms, such as Bremen Castings., Godrej & Boyce and Illumination Entertainment. Examples address current issues with at least one real example depicting management challenges created by COVID-19 in each chapter. The streamlined text focuses on key management topics, placing material covered in other courses, such as operations or information technology, in an appendix.

• "THE GREEN POWER" FEATURE EXAMINES HOW COMPANIES USE SMART MANAGEMENT PRACTICES TO REDUCE IMPACT ON THE PLANET. These "Green Power" boxed features in every chapter highlight familiar companies. Students review how Nike uses its Considered Design Index to monitor the total environmental impact of the running shoe production cycle. Reader also study how GE is creating labs for innovative sustainability research. In addition, they review Burt's Bees commitment to a "zero-waste, zero-carbon" goal that the organization set for 2020.

• UPDATED AND POPULAR FEATURES REFLECT THE LATEST MANAGEMENT THINKING. The "Manager's Self-Test" and "Michelin 5-Star” are two of students' favorite features that appear in every chapter of this edition. Current "Michelin 5-Star" features highlight stories of successful food entrepreneurs who have overcome numerous obstacles on their road to success.

• MINDTAP DIGITAL SOLUTION ENCOURAGES STUDENTS TO THINK AND ACT LIKE MANAGERS. Using meaningful management activities and real-time course analytics as well as an accessible reader, MindTap helps you turn "cookie cutter" students into cutting-edge thinkers. You transform apathy into engagement and memorizers into higher-level critical-thinking managers. This personalized teaching experience provides relevant assignments that guide students to analyze, apply and improve decision making skills, while allowing you to measure skills and outcomes with ease.

• BRIEF CHAPTER-OPENING QUESTIONNAIRE ENCOURAGES CONCISE PERSONAL SKILLS INVENTORY. An opening questionnaire at the start of each chapter asks students to briefly examine their personal inventory before they dive into chapter topics. This feature brings management principles to the forefront through self-assessment.

• "REMEMBER THIS" SUMMARIES GUIDE STUDENTS IN REVIEW AND STUDY. These helpful summaries, at the end of each major section of the chapter, offer convenient bullet-point summaries of the key concepts, ideas and terms discussed in that section.

• ENGAGING "THE RECIPE FOR SUCCESS " AND "SUNNY SIDE UP" FEATURES EXAMINE SUCCESSFUL MANAGEMENT PRACTICE AT WORK TODAY. "The Recipe for Success" features highlight effective techniques developed and implemented by today's outstanding managers and companies. "Sunny Side Up" boxes focus on key practices at work throughout diverse organizations. Students gain a better understanding of the value and practical importance of the key management concepts they're learning.

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

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