Management of Health Information,
2nd Edition

Section I: INTRODUCTION TO MANAGING HEALTH CARE INFORMATION.
1. Introduction to the Health Information Management Profession and the Health Care Environment.
2. Management Theories for an Integrated Management Model.
3. The Art of Decision Making and Problem Solving.
Section II: PLANNING TO MEET THE INFORMATION NEEDS OF HEALTH CARE FACILITIES.
4. Planning in the Health Care Setting.
5. Planning in Health Care: Operational Plans and Tools for Planning.
6. Managing the Financial Aspects of Health Care.
7. Planning Policies and Procedures.
8. Planning the Physical Environment.
Section III: ORGANIZING TO MEET THE INFORMATION NEEDS OF HEALTH CARE FACILITIES.
9. The Process of Organizing Health Information Services.
10. The Organizational Model.
11. Organizing Position Designs for Employees.
12. The Role of New Technologies in Organizing.
Section IV: LEADING TO MEET THE INFORMATION NEEDS OF HEALTH CARE FACILITIES.
13. Leading: The Interpersonal Aspects of Management.
14. Motivating for Leadership in the Health Care Environment.
15. Communicating in the Health Care Environment.
Section V: CONTROLLING TO MEET THE INFORMATION NEEDS OF HEALTH CARE FACILITIES.
16. The Focus of Control in Health Information Services.
17. Controlling Through Total Quality Improvement.
18. Controlling: Productivity Measurement, Performance Standards, and Work Sampling.
Section VI: SPECIAL ISSUES FOR HEALTH INFORMATION MANAGERS.
19. The Effective Committee.
20. Project Management in Health Care.
21. Managing the Time Factors of Managers and Employees.
22. Managing change as a Health-Care Professional.
23. Personal and Professional Career Management.
Glossary.
Index.

• Leah Grebner

  Leah Grebner, PhD, RHIA, CCS, FAHIMA has more than 25 years of experience in Health Information Management. Her background includes inpatient and outpatient acute care, home health, skilled nursing, and medical office work, in addition to professional consulting. She shares her passion for educating the public on personal health records and health literacy in the classroom and with professional organizations at the regional, state, and national levels. A member of the AHIMA Consumer Engagement Task Force and the Council on Excellence in Education PPE Workgroup, Dr. Grebner received the Literary Legacy Triumph Award by the American Health Information Management Association (AHIMA) in 2012. In addition to MANAGEMENT OF HEALTH INFORMATION: FUNCTIONS AND APPLICATIONS, 2E, she published Ethics Case Studies for Health Information Management (Cengage Learning) in 2008.

• Rozella Mattingly

  Rozella Mattingly, EMBA, RHIA is the former Department Chair and Assistant Professor of Health Information Management at Loma Linda University School of Allied Health Professions in Loma Linda, CA. Ms. Mattingly established the school’s first Coding Specialist Program in 1987.

• Applied Knowledge: New “Application of Theory” exercises allow students to identify approaches, synthesize information, and develop critical thinking skills—bridging the educational gap between theory and practice.

• Hands-on Activities: New online activities encourage students to leverage the power of the internet for additional research, educational and professional organizations, issues and trends in HIM, career management, and more.

• Realistic Cases: All-new case studies put students in the manager’s shoes, requiring them to work with colleagues and resources to manage a problem, patient, or situation they’re likely to see on the job.

• Engaged Learning: New MindTap® is the fully online, interactive platform that takes learning to new levels by combining readings, multimedia, activities, and assessments in one place. Captivate students with an interactive eBook, stimulating self-quizzes, and a variety of self-study experiences such as matching activities, multiple choice questions, flash cards, and more.

• Updated Content: Revised and updated throughout, the text gives students an accurate picture of HIM careers today, including the general health care landscape, the latest technologies and information systems in use, and modern management processes.

• Stimulating Visuals: New for this edition, even more full-color illustrations capture student interest, add context to concepts, and help meet the needs of diverse learning styles.

• Challenging Exercises: Test your knowledge with new “Application of Theory” exercises that help you apply concepts, synthesize theories and approaches, and develop the critical thinking skills managers need for success in HIM careers.

• Web Connections: Use these new internet activities to conduct extra research, join educational and professional organizations, identify the latest trends in HIM, solve common problems, and simply get more out of your course!

• Scenario-based Cases: Try out your management skills with realistic cases studies in which you work alongside colleagues to manage a problem, patient, or situation in an imagined health care setting.

• Interactive Learning: The days of rote learning are over! New MindTap® is the fully online platform that combines readings, multimedia, activities, and assessments all in one interactive place. Including an eBook with highlighting and note-taking functions, MindTap® makes studying fun with matching activities, multiple choice questions, flash cards, and much more.

• Modern HIM: This updated text gives you an accurate picture of current HIM careers, including the existing health care landscape, new technologies and information systems, and the critical HIM processes of planning, organizing, leading, and controlling.

• Colorful Content: Added for the 2nd edition, even more full-color illustrations give shape to concepts, helping you visualize the world and careers of HIM.

• HIM Focus: Tailored specifically for concentrated course study in Health Information Management, the text delves into the specialized processes of planning, organizing, leading, and controlling to meet the information needs of hospitals, clinics, medical offices, and other health care organizations.

• Enhanced Learning: Assign homework and projects from the review questions and suggested readings provided in each chapter to enrich learning experiences and make course planning easier.

• Clear Goals: Chapters include key objectives, key terms, review questions, web links, and case studies to help you create clear course outlines and keep students on track.

• Career Guidance: Readings offer helpful career guidance to give students direction as they transition from students to health information management professionals.

• Specific Focus: Tailored for concentrated course study in Health Information Management, the text delves into the specialized processes of planning, organizing, leading, and controlling to meet the information needs of hospitals, clinics, medical offices, and other health care organizations.

• Rich Learning: Review questions and suggested readings in every chapter give you more ways to develop your expertise, prepare for exams, and enrich your learning experience.

• Clear Goals: Objectives, key terms, review questions, and case studies in every chapter help you stay on track and master HIM course requirements.

• Practical Matters: In-depth discussions on career management give you a leg up on your job search and help you navigate your transition from student to HIM professional.

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

Case Studies for Health Information Management DVD Series
9781418052355

Cengage Testing, powered by Cognero® for Grebner/Mattingly’s Management of Health Information: Functions & Applications, Instant Access
9781305857407

Cengage Testing, powered by Cognero® for Grebner/Mattingly's Management of Health Information: Functions & Applications
9781305857391

Instructor's Resourcs for Grebner/Mattingly's Management of Health Information: Functions & Applications, 2e
9781285176284

MindTap: Management of Health Information 12 Months
9781337018166