Developing Helping Skills: A Step-by-Step Approach to Competency,
3rd Edition

Valerie Nash Chang, Carol L. Decker, Sheryn T. Scott

ISBN-13: 9781305943261 | ISBN-10: 1305943260

Copyright 2018

| Published 2017

| 368 pages

List Price USD $164.95


Whether you are preparing for social work, psychology, counseling, marriage and family therapy, pastoral counseling, human services, or a related helping profession, this book presents the fundamental knowledge and skills you need. The authors' multilayered learning system integrates reading and discussion with self-assessment and practice. DEVELOPING HELPING SKILLS prepares professionals in training for generalist practice with individuals, families, and groups, including entire communities and organizations. The text also includes a case that helps you learn to think like a professional. Finally, role playing in practice interviews as well as evaluation tools allow you to assess your progress and determine your readiness to apply your skills in real-life settings. If you use the MindTap online learning experience, you'll have access to videos demonstrating application of the skills, flashcards, notetaking, a mobile app, and other resources to help you succeed in the course.

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Meet the Authors

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Valerie Nash Chang, Ph.D., LCSW, LFMT, TSTA, is Emeritus Professor at Indiana University School of Social Work. An experienced professional as well as a respected educator, Dr. Chang has worked as clinician, supervisor, consultant, and trainer. She has been recognized with numerous awards for teaching excellence, including the Helen Lees Teaching Award, Faculty Colloquium on Excellence in Teaching, Teaching Excellence Recognition Award, Indiana University President's Award for Teaching Excellence, and Indiana University Trustee Teaching Award. Dr. Chang is the author of several books and has published many articles. She is a frequent presenter at national and international conferences, where she offers expertise based on more than 40 years of working with individuals, couples, and families and teaching undergraduate and graduate courses.

Carol L. Decker, Ph.D., MSW, MS, is a retired associate faculty member at Indiana University School of Social Work and an assistant research scientist at Indiana University School of Nursing. Her background includes experience in both education and medical social work practice. Her work focuses on intervention programs for cancer survivors of all ages and their families. She has published several journal articles and presented her work at national conferences.

Sheryn T. Scott, Ph.D., Licensed Clinical Psychologist and Marriage and Family Therapist, is Associate Professor at Azusa Pacific University. Dr. Scott serves as the Chair of the Department of Graduate Psychology and is the former Director of Clinical Training. In addition to her experience as an educator, Dr. Scott draws on more than 35 years of experience as a clinician, supervisor, consultant, and trainer. Her clinical work has focused on counseling those who have experienced interpersonal violence and developing interventions for those who are experiencing relationship difficulties. She is the co-author of another book with Valerie Nash Chang and has presented numerous papers, workshops, and posters at national and international conferences.

  • The multilayered ways of presenting material -- which are integral to this book -- assure that students with different learning styles will be able to grasp the concepts and master the essential competencies and skills.
  • MindTap® for Developing Helping Skills is an online learning experience featuring skills-demonstration videos and other tools that engage students in higher levels of learning, as well as time-saving resources for instructors such as auto-graded exercises, analytics, and more.
  • The book covers a broad range of competencies in the helping professions. Learning objectives in each chapter are linked to important competencies, and numerous homework exercises as well as Apply and Demonstrate exercises allow students to show mastery of the competencies.
  • Expanded discussion of diversity issues helps students prepare to work with clients from many backgrounds as well as understand the need for, and value of, knowing how to work with diverse groups.
  • This edition includes a greater focus on active listening, being empathic, and expressing empathic understanding -- skills that are important, but often challenging for students.
  • Expanded and updated technology sections in the ethics, legal, and professional behavior areas are particularly helpful for today's students, who need to understand the ethical issues related to any use of technology.
  • The authors' unique teaching-learning system helps students effectively transfer the skills they learn in class to real-life settings. The system integrates five steps: reading about the knowledge related to professional practice and the skills and tasks necessary to work effectively with clients; thinking and writing about ideas related to the concepts discussed; applying the knowledge and skills to specific case situations; practicing the skills in simulated interviews within small groups; and evaluating student competency and giving students immediate feedback using simple tools.
  • The book is organized into five sections. Section I covers information and tasks that students must master before beginning to see clients, e.g., the importance of self-understanding, ways of perceiving self and others, values, ethics and legal obligations, and professional roles. Chapters in the other sections describe skills and qualities used by practitioners and strengths and resources contributed by clients; students have ample opportunities to practice the skills. Videos in MindTap® help students bridge theory and practice by demonstrating the use of skills presented in the textbook.
  • Faculty using the MindTap® online learning solution have access to an array of additional teaching and learning tools, including video demonstrations of the appropriate use of helping skills (from the initial to final phase of work) and discussion questions related to the videos.
  • This text helps beginning practitioners in a wide variety of helping professions -- including social work, psychology, counseling, marriage and family therapy, pastoral counseling, human services, and related areas -- learn fundamental skills and knowledge, as well as develop the ability to competently apply these skills.

Table of Contents

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1. Understanding Yourself and Others.
2. Ways of Understanding and Perceiving Self and Others.
3. Values, Ethics, and Legal Obligations.
4. Professionalism and Professional Relationships.
5. Developing Relationships.
6. Foundational Interpersonal Skills.
7. Beginning and Ending a Meeting.
8. Demonstrating Active Listening.
9. Using Questions.
10. Exploring and Discovering.
11. Thinking about Readiness and Motivation.
12. Identifying Key Problems or Challenges.
13. Establishing Goals.
14. Taking Action.
15. Evaluating and Ending Professional Relationships.
Appendix A: Practice Evaluation Scales.
Appendix B: Overall Practice Evaluation Form.

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

Online Instructor's Manual for Chang/Decker/Scott's Developing Helping Skills: A Step-by-Step Approach to Competency, 3rd

This detailed manual provides sample syllabi, course guidelines, in-class exercises, and chapter objectives to assist instructors in teaching the course.

Online Test Bank for Chang/Decker/Scott's Developing Helping Skills: A Step-by-Step Approach to Competency, 3rd

Organize your course and capture your students' attention with the resources found in the Test Bank, including multiple-choice, true/false, short-answer, and essay questions -- most with answers and page references for each chapter of the text.

Online PowerPoint® for Chang/Decker/Scott's Developing Helping Skills: A Step-by-Step Approach to Competency, 3rd

These vibrant Microsoft® PowerPoint® lecture slides for each chapter assist you with your lecture by providing concept coverage using images, figures, and tables directly from the textbook.

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Pricing Options

Developing Helping Skills

  • ISBN-10: 1305943260
  • ISBN-13: 9781305943261

Price USD$ 164.95

MindTap: Developing Helping Skills 12Months

  • ISBN-10: 8000031566
  • ISBN-13: 9788000031569

Price USD$ 80.00

eBook: Developing Helping Skills 12Months

  • ISBN-10: 8000011409
  • ISBN-13: 9788000011400

Price USD$ 42.49


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