Confidence. Leadership skills. Insights from health care pros. To manage health care organizations, you need it all. SHORTELL AND KALUZNY'S HEALTH CARE MANAGEMENT: ORGANIZATION DESIGN AND BEHAVIOR was written by a “who’s who” of experts to prepare you to lead in the modern age. Exposing the issues health care organizations face every day, the authors challenge you to step up, take a position, and act using the skills you’re building in your course. This book also packs the newest research, public policies, government regulations, payment models, key procedures and more into every page -- so you’re ready to take charge of the situation no matter what comes your way.
Part I: INTRODUCTION.
1. The Management Challenge of Delivering Value in Health Care: Global and U.S. Perspectives.
2. Leadership and Management: A Framework for Action.
Part II: MICRO PERSPECTIVES.
3. Organization Design and Coordination.
4. Motivating People.
5. Teams and Team Effectiveness in Health Services Organizations.
6. Communication.
7. Power, Politics and Conflict Management.
8. Complexity, Learning and Innovation.
9. Improving Quality in Health Care Organizations.
Part III: MACRO PERSPECTIVES.
10. Strategic Thinking and Achieving Competitive Advantage.
11. Managing Strategic Alliances.
12. Health Policy and Regulation.
13. Health Information Systems and Strategy.
14. Consumerism and Ethics.
15. Globalization and Health: The World is Flattening.
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Lawton Burns
Lawton Robert Burns, Ph.D., M.B.A., Chairs the Health Care Management Department at the Wharton School at the University of Pennsylvania. In addition, he is Professor of Health Care Management, Professor of Management and was named James Joo-Jin Kim Professor in 1999. He is Director of the Wharton Center for Health Management & Economics, and Co-Director of the Roy & Diana Vagelos Program in Life Sciences and Management. Dr. Burns earned his Ph.D. in Sociology and M.B.A. in Health Administration from the University of Chicago.
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Elizabeth Bradley
Elizabeth H. Bradley, Ph.D., is President of Vassar College, and formerly the Brady-Johnson Professor of Grand Strategy and Faculty Director of the Yale Global Health Leadership Institute at Yale University. Known for her work strengthening large-scale health systems, her efforts helped firms in the U.S., China, Ethiopia, Liberia, Rwanda, and the U.K. Dr. Bradley has nearly 325 peer-reviewed papers to her name, and co-authored three books, including "The American Healthcare Paradox: Why Spending More Is Getting Us Less." Elected to the National Academy of Medicine in 2017, she earned her bachelor’s degree from Harvard, an M.B.A from the University of Chicago and a Ph.D. from Yale University.
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Bryan Weiner
Bryan Weiner, Ph.D., is a Professor in the Departments of Global Health and Health Services at the University of Washington. In addition to directing the Implementation Science Program in the Department of Global Health, Dr. Weiner conducts research on innovations and evidence-based practices in health care organizations, such as quality improvement, care management, patient safety, clinical information systems, and disease treatment. Publishing more than 150 papers, and authoring or contributing to many books and articles, Dr. Weiner is also a member of AcademyHealth, the Academy of Management, the American Public Health Association, and the Society for Behavioral Medicine. He earned a B.A. in Psychology, an M.A. in Organizational Psychology and a Ph.D. in Organizational Psychology.
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Timely Research: Fully updated, this edition reviews the latest academic articles, research and other thought-leadership to give readers a leg up on what’s happening in health care today.
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Policy Updates: Chapters integrate new health policy and regulations, as well as thoughtful opinions and analysis from experts, to keep readers in step with important changes in the politically charged health care scene.
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Leadership Practice: Let readers try on their administrator hats and make their opinions known with new “In Practice” and “Debate Time” features on emerging issues in health care.
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New Co-authors. Top academics and professional experts in health care management contribute their experiences to the seventh edition, ushering this long-time, reliable resource into the agile and tech-savvy era.
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Governance Models: Get down to business with new discussions about how to manage purchasing and other decisions, including whether to “make versus buy” or to ally with strategic partners to accomplish goals.
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Renowned Expertise: Written by a team of experts in health care management, this seventh edition enables readers to measure their ideas against those from internationally respected thought leaders.
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Practice Problems: "In Practice" features empower readers to solve a realistic problem inside a health services organization by applying lessons from the readings.
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Opinion Matters: "Debate Time" sections pose a controversial issue or divergent perspectives to offer experience working through sticking points and finding consensus with teams.
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Unrivaled Theory: Thorough, clear and evidence-based research provides the essential foundation in health care principles every administrator needs to manage with confidence and competence.
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