Interested in a practical introduction to the human service profession? If the answer's yes, then AN INTRODUCTION TO HUMAN SERVICES, 9th Edition, is for you. Drawing on their extensive experience, the authors define human services, review the historical development of advocacy, and examine service delivery models and processes. They thoroughly explore the current state of this rapidly evolving profession as well as the essential skills you need to succeed within it. You'll gain a solid grounding in such fundamental concepts as serving the whole person, using an interdisciplinary approach, interacting with helper and client, preparing generalists, understanding multicultural influences, and empowering clients. Detailed case studies give you frontline perspectives -- and prepare you to effectively address issues you're likely to encounter as a helping professional.
Part I: DEFINING HUMAN SERVICES.
1. An Introduction to Human Services.
2. The Human Service Professional.
Part II: GUIDING HUMAN SERVICE PRACTICE.
3. The History of Advocacy in Human Services.
4. Human Services and Ethical Practice.
5. Multicultural Dimensions of Helping.
Part III: THE PRACTICE OF HUMAN SERVICES.
6. Models of Service Delivery.
7. The Helping Process.
8. The Client.
Part IV: WORKING IN THE FIELD OF HUMAN SERVICES.
9. Working Within a System.
10. Human Services Today.
Marianne R. Woodside
Marianne Woodside, Professor Emerita, is affiliated with the Human Services, Mental Health Counseling, and Counselor Education programs at the University of Tennessee, Knoxville. She has taught introduction to human services, case management, methods of helping, and foundations of counselor education, and supervises practicum and internship. Her primary research interests are international human services, human service education, and case management. Dr. Woodside has served on the editorial boards for Journal of Human Service Education, American Association for Counseling and Development Journal, and Tennessee Counseling Journal. Additionally, she served as vice-president of regional development and secretary of the National Organization for Human Services Education. Dr. Woodside has published a wide range of journal articles and has an extensive record of presentations at national and international meetings. Her many awards include the Distinguished Recognition Award from the Council for Standards in Human Service Education, the Professional Development Research Award from the National Organization for Human Services Education, the Helen B. Watson Outstanding Faculty Research Award, and the Educator's Hall of Honor Award. With Tricia McClam, Dr. Woodside is co-author of the successful AN INTRODUCTION TO HUMAN SERVICES (8th Ed.), AN INTRODUCTION TO HUMAN SERVICES: CASES AND APPLICATIONS (8th Ed.), GENERALIST CASE MANAGEMENT: A METHOD OF HUMAN SERVICE DELIVERY (5th Ed.), PROBLEM SOLVING IN THE HELPING PROFESSIONS, HELPING PROCESS: ASSESSMENT TO TERMINATION, and INTERVIEWING: WHAT STUDENTS WANT TO KNOW. Dr. Woodside also wrote INTERNSHIP IN HUMAN SERVICES: HELPING STUDENTS FIND THEIR WAY (Sage).
Tricia McClam, Professor Emeritus, is affiliated with the Mental Health Counseling (Master's) and Counselor Education (Ph.D.) programs at the University of Tennessee, Knoxville. She teaches various courses in both programs, including Cross Cultural Counseling, Formal Measurement, and Case Management. Her research broadly deals with case management in human service delivery, professional development, and international human services. Dr. McClam is associate editor of International Education and past co-editor of Human Service Education, both refereed journals. Included among her professional awards are the Helen B. Watson Outstanding Faculty Research Award in the College of Education, a Certificate of Appreciation from the Council for Standards in Human Service Education, and the Miriam Clubok Award from the National Organization for Human Service Education. With Marianne Woodside, Dr. McClam is co-author of INTRODUCTION TO HUMAN SERVICES (8th Ed.), AN INTRODUCTION TO HUMAN SERVICES: CASES AND APPLICATIONS (8th Ed.), GENERALIST CASE MANAGEMENT: A METHOD OF HUMAN SERVICE DELIVERY (5th Ed.), PROBLEM SOLVING IN THE HELPING PROFESSIONS, HELPING PROCESS: ASSESSMENT TO TERMINATION, and INTERVIEWING: WHAT EVERY STUDENT WANTS TO KNOW.
This edition is reorganized into four parts. Part I addresses basic questions that students have when they enter the course. Part II focuses on the foundations of the profession and human service work, with coverage of ethical considerations and a new chapter on multicultural considerations. Part III introduces the practice of human services, including the helping process, and providing services to clients. A new Part IV illuminate's current trends, conveying information about the hopes and realities of human service as it's practiced in the real world.
A new chapter, "Multicultural Dimensions of Helping," traces the history and rationale for attending to clients and their cultures during the helping process. Students gain an understanding of cultural competence and how to begin to develop it by reading about culture, assimilation, acculturation, worldview, race, ethnicity, discrimination, and White privilege. Students also consider how their own cultural identity may influence the way they view the world and the way they help clients.
Every chapter has increased emphasis on the relationship of human service delivery to advocacy and social justice. For example, Chapter 4 discusses the importance of social justice as it relates to client rights, self-determination, and professional competence. The public health model, described in Chapter 6, provides an example of how the Centers for Disease Control and the Office of the United States Surgeon General conduct an advocacy campaign.
New case examples are added to several chapters, and many from the previous edition are updated. For example, a case on the current opioid prescription drug epidemic (Ch. 6) illustrates how the medical, public health, and human service models address this issue. The final case of Susan and Ted describes the complexities of serving clients and illustrates how the three models of service delivery are integrated.
This MindTap course is Quality Matters Certified. For more information, visit www.qualitymatters.org
Providing real-world illustrations for every chapter, videos (available in the MindTap digital teaching and learning solution) demonstrate chapter concepts in action. Segments vary from vignettes about clients and helping strategies to videos that illustrate the challenges professionals encounter in their work.
Cutting-edge cases and applications illustrate key ideas and provide practical ways for students to apply concepts and strategies introduced in the text to real-world scenarios. One case study illustrates each human service delivery model, and helps students view client issues from a holistic perspective. In addition, an expanded human service model includes a strengths and wellness perspective.
An engaging and enjoyable read, this text delivers a comprehensive introduction to the human services field and the essential skills students need to succeed as working professionals. It accurately documents the rapidly evolving environment in which human services are delivered, covering such key topics as shifting demographics, developing technologies, and common day-to-day challenges students are likely to face in their careers.
Each chapter includes chapter objectives, detailed real-world case studies with focus questions, lists of key terms, a summary of important "Things to Remember," discussion questions, and suggested readings for further information -- all designed to make instruction more effective and facilitate student learning. In addition, excerpts of primary source material offer illuminating first-hand perspectives.
The text's international perspective provides valuable insight into today's global environment. In-depth coverage of increasingly important diversity issues is also integrated throughout and enhanced by a new chapter that explores the dimension of multicultural helping.
End-of-chapter "Want to Know More?" features give students a variety of resources to further explore concepts and issues related to the chapter.
A comprehensive suite of instructor's resources helps faculty easily prepare for the course. They include chapter objectives, summaries, PowerPoint® slides, outlines, a test bank, and activities and questions that assist students in reading, reviewing, and applying concepts.
Cengage Testing, powered by Cognero® for Woodside/McClam’s An Introduction to Human Services
Cengage Testing, powered by Cognero® for Woodside/McClam’s An Introduction to Human Services, Instant Access
Instructor's Companion Website for Woodside/McClam’s An Introduction to Human Services, 9th
MindTap: An Introduction to Human Services 12 Months
Cengage eBook: An Introduction to Human Services 12 Months