Financial Services Technology, Second Edition explains how banks and financial institutions use technology and explores how fintech companies are revolutionizing the financial services industry. It examines innovation areas and emerging technologies, including digital currencies, blockchain, artificial intelligence, and mobile payments. Key concepts related to cybersecurity, operational risk, and regulation are reviewed in the context of how they impact financial institutions and fintech companies. This book will serve as a valuable reference for industry professionals and as a learning guide for students and newcomers to the industry.
Chapter 1 Introduction
PART 1 FOUNDATIONS
Chapter 2 Business Process Management
Chapter 3 Solution Architecture
Chapter 4 Technology Solution Delivery
Chapter 5 Technology Infrastructure and Operations
PART 2 BANKING TECHNOLOGY
Chapter 6 Banking Contexts
Chapter 7 Deposits and Cash Management
Chapter 8 Lending and Debt Collection
Chapter 9 Payments
Chapter 10 Trade Services and Finance
Chapter 11 Treasury and Foreign Exchange
Chapter 12 Treasury Derivatives
PART 3 FINANCIAL MARKETS TECHNOLOGY
Chapter 13 Capital Markets Contexts
Chapter 14 Exchanges and Execution Venues
Chapter 15 Financial Markets Intermediaries
PART 4 CROSS-FUNCTIONAL CONSIDERATIONS
Chapter 16 Channels and Customer Relationship Management
Chapter 17 Cybersecurity
Chapter 18 Market Risk Management
Chapter 19 Operational and Compliance Risk Management
Chapter 20 Innovation
Glossary
Index
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Randall E. Duran
Randall E. Duran is the Chief Information Officer at 1st Financial Bank USA and is an adjunct professor at the Singapore Management University. He received his B.S. and M.S. in Electrical Engineering and Computer Science at MIT. At Singapore Management University, he taught corporate and institutional banking technology and financial markets technology courses for the Master of IT in Business (Financial Services) Program. Mr. Duran founded and served as CEO of Singapore-based Catena Technologies Pte. Ltd. in 2002 and is currently its Chairman. Catena Technologies helps Asia-based banks, brokerages, and stock exchanges implement cutting-edge. He is the author of the book Financial Services Technology: Processes, Architecture, and Solutions. His research has been published in journals such as Journal of Financial Transformation, International Journal of Business Innovation and Research, and Journal of Information Technology Case and Application Research.
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Illustrates key concepts using business process and technical architecture diagrams.
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Describes basic theory and provides practical examples and case studies from around the world.
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Examines banking-related topics including core-banking systems, payments, and cash management.
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Reviews financial markets topics including equities, foreign exchange, and derivatives trading.
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Covers other key business considerations such as communication channels, customer relationship management, and risk management.
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Three new chapters have been added: Technology Infrastructure and Operations, Operational and Compliance Risk Management, and Innovation.
Cengage eBook: Financial Services Technology 12 Months
9788000042688