Technology for Success and Illustrated Series™ Microsoft® Office 365® & Office 2019,
1st Edition

David W. Beskeen, Jennifer T. Campbell, Mark Ciampa, Barbara Clemens, Carol M. Cram, Jennifer Duffy, Steven M. Freund, Lisa Friedrichsen, Mark Frydenberg, Ralph Hooper, Lisa Ruffolo, Lynn Wermers

ISBN-13: 9780357025680
Copyright 2020 | Published
736 pages | List Price: USD $225.95

Whether you’re a computer "rookie" looking for a user-friendly presentation or a computer "hotshot" who wants to advance through lessons quickly, you can effectively master Microsoft® Office 2019 and today's computer concepts with TECHNOLOGY FOR SUCCESS AND ILLUSTRATED SERIES MICROSOFT® OFFICE 365 and OFFICE 2019. Using the popular Illustrated Series' proven approach, this edition breaks topics into manageable lessons that place concepts into context for success in your academic, professional and personal lives. An easy-to-follow presentation of Microsoft® Office 2019 provides an overview of essential skills and introduces a case study for further application. The proven two-page layout guides you with large, full-color screen images that reflect exactly what you should see on your own computer. MindTap and SAM help you further focus your study for results now and success later on the job.


Module 1: Impact of Technology.
Module 2: The Web.
Module 3: Computer Hardware.
Module 4: Operating Systems and File Management.
Module 5: Software and Apps.
Module 6: Security and Safety.
Module 1: Creating Documents with Word 2019.
Module 2: Editing and Formatting Documents.
Module 3: Formatting Text and Graphics.
Module 1: Getting Started with Excel 2019.
Module 2: Formatting a Worksheet.
Module 3: Analyzing Data Using Formulas.
Module 4: Working with Charts.
Module 1: Integrating Word and Excel.
Module 1: Getting Started with Access 2019.
Module 2: Building Tables and Relationships.
Module 3: Creating Queries.
Module 4: Working with Forms and Reports.
Module 2: Integrating Word, Excel and Access.
Module 1: Creating a Presentation in PowerPoint 2019.
Module 2: Modifying a Presentation.
Module 3: Inserting Objects into a Presentation.
Module 3: Integrating Word, Excel, Access, and PowerPoint.

  • David W. Beskeen

    David W. Beskeen has authored or co-authored over 65 successful computer books since 1992, including more than 40 educational titles for Course Technology and Cengage. He has guided readers in mastering PowerPoint®, Word, Excel, Internet Explorer, Outlook, Windows®, LiveMotion and other leading proprietary software packages. An expert in applied technology, Beskeen has extensive teaching and consulting experience in today's computer technology.

  • Jennifer T. Campbell

    Jennifer T. Campbell has written and co-authored several other leading technology texts, including TECHNOLOGY FOR SUCCESS, DISCOVERING THE INTERNET, WEB DESIGN: INTRODUCTORY, MICROSOFT EXPRESSION WEB INTRODUCTORY CONCEPTS AND TECHNIQUES, COMPUTER LITERACY BASICS: MICROSOFT OFFICE 2007 COMPANION and MICROSOFT OFFICE QUICK REFERENCE POCKET GUIDE. For over 25 years, she has served integral roles in computer educational publishing as an editor, author and marketing manager. She holds a B.A. in English from The College of William and Mary.

  • Mark Ciampa

    Dr. Mark Ciampa is a professor of information systems in the Gordon Ford College of Business at Western Kentucky University in Bowling Green, Kentucky. Prior to this current role, he served as an associate professor and the director of academic computing at Volunteer State Community College in Gallatin, Tennessee, for 20 years. Dr. Ciampa has worked in the IT industry as a computer consultant for businesses, government agencies and educational institutions. He has published more than 20 articles in peer-reviewed journals and has written more than 25 technology textbooks, including COMPTIA CYSA+ GUIDE TO CYBERSECURITY ANALYST; SECURITY+ GUIDE TO NETWORK SECURITY FUNDAMENTALS; SECURITY AWARENESS: APPLYING PRACTICAL SECURITY IN YOUR WORLD; CWNA GUIDE TO WIRELESS LANS and GUIDE TO WIRELESS COMMUNICATIONS. Dr. Ciampa holds a Ph.D. in technology management with a specialization in digital communication systems from Indiana State University and has certifications in security and healthcare.

  • Barbara Clemens

    Barbara Clemens has been a writer, editor, software product manager and instructor for more than 30 years. She has worked with Addison-Wesley Publishing, Course Technology and Cengage Learning. Ms. Clemens has edited and written numerous leading Microsoft® Office and Microsoft® Windows textbooks and has created instructional videos and online courses for MS Office.

  • Carol M. Cram

    Carol M. Cram is the author of more than 35 textbooks on computer applications, business communications and Internet-related subjects. Ms. Cram was also a long-time faculty member at Capilano College in North Vancouver, where she served as the Convenor of the Executive Support Program and the Program Consultant for Business and Computers in Continuing Education as well as instructor of business and computer-related courses.

  • Jennifer Duffy


  • Steven M. Freund

    Steven M. Freund serves as a lead instructor of various Microsoft® Office, computer concepts, programming and internet technology courses throughout Central Florida. An integral author for the successful Shelly Cashman Series® since 2001, he has presented at the annual customer conference, the Shelly Cashman Series Institute and other customer events. Freund has co-authored multiple editions of DISCOVERING COMPUTERS, Mozilla Firefox, Windows® Internet Explorer, Windows® Office and Dreamweaver books. In addition, he has written numerous successful instructor supplements. He attended the University of Central Florida.

  • Lisa Friedrichsen

    Lisa Friedrichsen is a professor at Johnson County Community College in Overland Park, Kansas, where she teaches database and web development classes. She also has written several prominent Access, Office and web-related textbooks. Friedrichsen spent a decade at IBM Corp. before becoming a consultant, author and college professor. Combining her extensive industry experience with her passion for teaching, she creates clear, practical presentations. She earned a B.S. in engineering from Iowa State University and an MBA from Drake University.

  • Mark Frydenberg

    Mark Frydenberg is a Senior Lecturer of Computer Information Systems at Bentley University in Waltham, Massachusetts. He also serves as the Director of the CIS Sandbox, Bentley’s technology social learning space, which prepares students to succeed in their CIS courses and to thrive in a technology-driven business world. Professor Frydenberg teaches courses in technology concepts, Python and technology trends. His research focuses on digital literacy, collaborative learning and pedagogies for engaging students with technology. Professor Frydenberg has presented at academic and applied technology conferences and events throughout the U.S. and Europe. He is also an author of several editions of DISCOVERING COMPUTERS, and he authored WEB 2.0 CONCEPTS AND APPLICATIONS in the popular Shelly Cashman Series.

  • Ralph Hooper

    Ralph Hooper has more than 30 years of teaching experience in mathematics and computer science at the university level. His professional interests include data science, machine learning, and computational thinking.

  • Lisa Ruffolo

    Lisa Ruffolo has served as a technical writer and editor for more than 30 years. She is pursuing an emphasis in operating systems and digital literacy. She has edited top-selling books in the fields of introduction to computing, Microsoft Office, PC repair and computer programming.

  • Lynn Wermers

    Lynn Wermers is a professor in the computer science department at North Shore Community College in Massachusetts, where she teaches IT, data management, data analysis and web development courses. She also teaches part time in the math department for the College of Professional Studies at Northeastern University. Wermers has authored numerous leading books focusing on Excel for Cengage.

  • CONCISE, TO-THE-POINT INSTRUCTION HELPS STUDENTS OF ALL LEVELS MASTER MS OFFICE SKILLS. This edition’s direct instructional approach focuses on how to use Microsoft® Office 2019 -- including Word, Excel, Access, and PowerPoint® -- separately and as integrated applications. An updated, featured case study in each module engages learners with a real-world situation that demonstrates how to apply MS Office skills immediately, even while still learning the software.

  • STRONGER FOCUS ON EMPLOYABILITY OFFERS NEW CASE SCENARIOS HIGHLIGHTING THE IMPORTANCE OF MS OFFICE CONCEPTS AND SKILLS. This new edition clearly demonstrates the relevance and importance of MS Office skills in opening career options and furthering professional success for students. All-new case scenarios reflect the top business industries hiring professionals with Microsoft Office-specific, application-based skills.

  • UPDATED COMPUTER CONCEPTS MODULES HIGHLIGHT THE LATEST TECHNOLOGIES. This edition introduces the most relevant and essential information about computers and technology in today’s digital world.

  • UPDATED ONLINE SAM RESOURCES HIGHLIGHT THE LATEST OFFICE 2019 FEATURES. This edition's SAM -- Skills Assessment Manager -- offers new training, updated exams and expanded projects that emphasize the latest updates to MS Office 2019. Textbook Projects correspond with Introduction, Intermediate and Advanced modules. SAM also provides additional end-of-module Projects, which are auto-graded versions of the case problems from each module in the printed book. Icons clearly indicate when students should upload and download the Textbook Projects.

  • UNIQUE ALL-IN-ONE SOLUTION TEACHES BOTH MICROSOFT® OFFICE 2019 SKILLS AND IMPORTANT COMPUTER CONCEPTS. This book uses the proven Illustrated Series approach to emphasize the latest Microsoft® Office 2019 skills as well as today’s most important computer concepts. Students learn to apply skills for success in their academic and professional endeavors. Digital resources correspond with this edition to help you reinforce students’ abilities and enhance practice.

  • "QUICK TIPS" AND "TROUBLES" FEATURES HELP STUDENTS AVOID TYPICAL ERRORS AND PITFALLS. This edition highlights common mistakes and provides helpful cautions and useful tips to readers, all within the step-by-step directions for each lesson.

  • EASY-TO-FOLLOW TWO-PAGE LESSONS APPEAL TO A WIDE VARIETY OF LEARNING STYLES. This proven, focused visual approach offers a single lesson on two adjoining pages, making an entire task visible in a single view. The intriguing, concise presentation keeps learners of all levels engaged and actively learning important Microsoft® Office skills.

  • EXTENSIVE END-OF-MODULE ACTIVITIES PROVIDE HANDS-ON PRACTICE. Proven, practical exercises help learners become adept in their new Microsoft® Office 2016 skills while reinforcing the conceptual material from each chapter.

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

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