Develop original, clear interviewing skills with the hallmark microskills approach within INTENTIONAL INTERVIEWING AND COUNSELING: FACILITATING CLIENT DEVELOPMENT IN A MULTICULTURAL SOCIETY, 10E. This text provides the insights and tools you need to address individual and multicultural uniqueness. You learn to conduct interviews using six different theoretical approaches as you begin to develop a personalized style of interviewing and counseling that matches your aptitudes and affinities. This is the only text of its kind that demonstrates how to understand and use the latest neuroscience developments in counseling practice. Updates detail how counseling and psychotherapy change the brain and build new neural networks in both client and counselor. New content also emphasizes telehealth and trauma counseling and the effects of stress and the pandemic. Timely case studies, sample interviews and a "Portfolio of Competencies" help you master key skills and become a better listener.
Preface and Introduction.
Demystifying the Helping Process.
Section I: THE FOUNDATIONS OF COUNSELING AND PSYCHOTHERAPY.
1. Intentional Interviewing, Counseling, and Psychotherapy.
2. Ethics And Multicultural Competence: Stress and Trauma, Building Resilience
3. Listening, Attending and Empathy: Essential for Relationship Building
4. Observation Skills.
Section II: THE BASIC LISTENING SEQUENCE: HOW TO ORGANIZE A SESSION.
5. Questions: Opening Communication.
6. Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition.
7. Observing and Reflecting Feelings: The Heart of Empathic Understanding.
8. How to Conduct a Five-Stage Counseling Session Using Only Listening Skills.
Section III: FOCUSING AND EMPATHIC CONFRONTATION: NEUROSCIENCE, MEMORY, AND THE INFLUENCING SKILLS.
9. Focusing the Counseling Session: Contextualizing and Broadening the Story.
10. Empathic Confrontation and the Creative New: Identifying and Challenging Client Conflict.
Section IV: INTERPERSONAL INFLUENCING SKILLS FOR CREATIVE CHANGE.
11. Reflection of Meaning and Interpretation/Reframing: Helping Clients Restory Their Lives.
12. Action Skills for Building Resilience and Managing Stress: Self-Disclosure, Feedback, Logical Consequences, Directives/Instruction, and Psychoeducation.
Section V: SKILL INTEGRATION, THEORY INTO PRACTICE, AND DETERMINING PERSONAL STYLE.
13. Counseling Theory and Practice: How to Integrate the Microskills Approach with Multiple Approaches.
14. Skill Integration and Determining Personal Style.
Appendix I: The Ivey Taxonomy: Definitions of the Microskills and Strategies with Anticipated Client Response.
Appendix II: Ethics.
Appendix III: The Family Genogram.
Appendix IV: Counseling, Neuroscience/Neurobiology, and Microskills.
Appendix V: Therapeutic Lifestyle Changes: An Instrument for Assessment and Treatment Planning.
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Allen E. Ivey
Allen E. Ivey, Ph.D., is distinguished university professor (emeritus) at the University of Massachusetts, Amherst. A diplomate in counseling psychology, he has presented workshops and keynote lectures with Dr. Mary Ivey throughout the world. Dr. Ivey is a fellow of the American Psychological Association, the American Counseling Association and the Asian-American Psychological Association. His work in diversity led him to be honored as a multicultural elder at the National Multicultural Conference and Summit. He has written more than forty books and two hundred articles and chapters, and his writing has been translated into twenty languages. Dr. Ivey's undergraduate work was in psychology at Stanford University, which was followed by a Fulbright grant to study social work at the University of Copenhagen in Denmark. His Ph.D. is from Harvard University. At Colorado State University, he led the first research studying video in counseling and therapy, and he is the originator of the microskills approach, basic to this book. He was first to introduce applied neuroscience and neurobiology to the helping fields.
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Mary Bradford Ivey
Mary Bradford Ivey, Ph.D., is a former vice president of Microtraining Associates. She has served as visiting professor at the University of Massachusetts, Amherst; the University of Hawai'i, Manoa; and Flinders University, South Australia. She is a retired elementary counselor and a former stress management counselor at Amherst College. Her comprehensive elementary program was named one of the top ten in the nation at the Christa McAuliffe Conference. Dr. Ivey earned her M.A. in counseling from the University of Wisconsin, and her Ph.D. in organizational development at the University of Massachusetts, Amherst. She is the author or co-author of twenty books (translated into multiple languages) as well as several articles and chapters. A Nationally Certified Counselor (NCC), she has presented workshops and keynote lectures with Dr. Allen Ivey throughout the world. She is also known for her work in promoting and explaining development guidance and counseling in the United States and abroad. She is one of the first fifteen honored fellows of the American Counseling Association and is also a recipient of the American Counseling Association's Ohana Award for her work in multicultural counseling.
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Carlos P. Zalaquett
Carlos P. Zalaquett, Ph.D., is a professor in the Department of Educational Psychology, Counseling and Special Education at The Pennsylvania State University. He is also a licensed mental health counselor in the state of Florida. He is a past-president of the Interamerican Society of Psychology/Sociedad InterAmericana de Psicología (SIP) and past-president of the Florida Mental Health Counseling Association, the Suncoast Mental Health Counselors Association (SMHCA) and the Florida Behavioral Health Alliance. Dr. Zalaquett is an internationally recognized expert on mental health, counseling, psychotherapy, diversity and education, and he has conducted workshops and lectures in eleven countries. He is the author or co-author of more than sixty scholarly publications and five books, including the Spanish version of BASIC ATTENDING SKILLS. He has received many awards, such as the USF Latinos Association's Faculty of the Year, the Tampa Hispanic Heritage's Man of Education Award and the SMHCA Emeritus Award. His current research focuses on therapeutic outcome. He also uses a neuroscience-based framework to compare brain activity and self-reported decision making. This cutting-edge research integrates mind, brain and body in the exploration of human responses central to counseling and psychotherapy.
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NEW FOCUS EMPHASIZES HOW TO CONDUCT TELEHEALTH COUNSELING AND THERAPY. New specifics highlight how professionals can enhance their practice with the use of video now and in the future.
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NEW INTEGRATED APPROACH ADDRESSES CONTEMPORARY ISSUES AND THEIR IMPACT ON TRAUMA COUNSELING. New material on trauma counseling, assessment and treatment discusses challenges prompted by the global pandemic. This edition also discusses today's increased awareness of racism and oppression as part of trauma counseling.
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CLEAR ACTION STEPS GUIDE STUDENTS THROUGH MULTICULTURAL AND SOCIAL JUSTICE COUNSELING. New content in this edition emphasizes advocacy and action in the community as well as individual counseling and therapy.
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NEW EMPHASIS HIGHLIGHTS HOW NEUROSCIENCE AND NEUROBIOLOGY CONNECT THE BODY AND BRAIN. Expanded coverage outlines the potential damage to both brain and body that oppression can cause.
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REVISIONS EMPHASIZE COUNSELOR AND THERAPIST ADVOCACY AS A KEY PART OF INDIVIDUAL COUNSELING. Expanded material also emphasizes advocacy for social justice in the school and community.
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NEW CONTENT PRESENTS THERAPEUTIC LIFE CHANGES (TLC) AS A THEORY OF COMPREHENSIVE ASSESSMENT AND TREATMENT. A client assessment instrument, included in the appendix, helps students facilitate TLCs as a common and central focus of counseling and therapy.
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EXPANDED COVERAGE EXAMINES HOW EFFECTIVE COUNSELING INFLUENCES THE BRAIN AND BODY EXPERIENCES. This edition explores more deeply the implications neuroscience and neurobiology has on the brain and the physical body.
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NEW COVERAGE EXAMINES A NEW DIAGNOSTIC CATEGORY, LANGUISHING, AS A RESULT OF THE PANDEMIC. Although languishing is not yet a formal diagnosis, students learn how it can lead to diagnosed depression when untreated. New content reviews the effectiveness of prevention and therapeutic life changes (TLCs) as key treatments for languishing.
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ENRICHED DISCUSSION CLARIFIES CONFRONTATION AND PRESENTS IT AS A PRIMARY SKILL IN MICROCOUNSELING. New content includes dialectical conversation analysis and presents confrontation as a "two-way street" in which both client and counselor influence each other.
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GREATER EMPHASIS ON LISTENING AND ATTENDING BEHAVIOR PREPARES STUDENTS FOR COUNSELING SUCCESS. The authors focus on the importance of listening and attending behavior, two attributes that are increasingly central to numerous areas, including training, communication, counseling and therapy.
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AN UPDATED NEUROSCIENCE AND NEUROBIOLOGY APPENDIX INCLUDES MORE PRACTICAL IMPLICATIONS. This revised content guides students as they develop a personalized style and theory of interviewing and counseling.
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MORE THAN 600 DATA-BASED STUDIES PRESENT THE LATEST DEVELOPMENTS IN THE FIELD TODAY. Recent and key studies attest to the effectiveness of the microskills model as well as demonstrate emerging trends and developments impacting counseling and interviewing today.
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NEW CONTENT EMPHASIZES THE IMPORTANCE OF RECOGNIZING STRESS AND ITS HAZARDOUS IMPACT ON THE BRAIN AND BODY. The authors also demonstrate the positive aspects of stress, such as how appropriate stress levels that are necessary for learning, change and building resilience to master more challenging stress.
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NEW MATERIAL DETAILS RECENT NEUROSCIENCE RESEARCH THAT VALIDATES THE POWER OF ATTENDING BEHAVIOR AND EMPATHY. Students see how empathetic listening activates certain areas of the brain. New coverage in cutting-edge neuroscience demonstrates how counseling and psychotherapy change the brain, building new neural networks in both client and counselor through neural plasticity and neurogenesis. Students also study how neuroscience research stresses a positive wellness orientation to facilitate neural development along with positive mental health.
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ADDITIONAL FOCUS ON MULTICULTURALISM AND SOCIAL JUSTICE REVEALS HOW TO ENCOURAGE ADVOCACY AND ACTION FOR THE CLIENT AND THE COMMUNITY. This edition continues to explore Eduardo Duran's concept of the Soul Wound and the historical and intergenerational issue of cultural and individual trauma. New session recommendations assist clients who have encountered racism, sexism, bullying, and other forms of harassment and oppression.
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NEW MATERIAL EMPHASIZES THE IMPORTANCE OF RECOGNIZING STRESS AND ITS IMPACT ON THE BRAIN AND BODY. The authors acknowledge how appropriate levels of stress are positive and necessary for learning, change and building resilience for more serious and challenging stress. New content illuminates wellness and neuroscience research that focuses on the importance of positive psychology and therapy to supplement stress management and theoretical approaches. Updates provide a new instrument for students to use now and in their own counseling work.
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SPECIAL ATTENTION IS GIVEN TO THE FIFTH INTERVIEW STAGE: ACTION. The authors offer the Action Plan, a systematic comprehensive approach to homework and generalization -- from the interview to the real world. This systematic Action Plan emphasizes collaboration and focuses on the client's decision to act upon the interview information beyond the session.
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INTERVIEW GOALS -- SELF-ACTUALIZATION, INTENTIONALITY, RESILENCE AND TRANSCENDENCE -- RECEIVE MORE FOCUS AND CLARIFICATION. Students learn how resilience, in particular, has become a more key action goal, enabling clients to adapt and grow as they experience stress. A new section teaches how to encourage the development of clients' resilience skills to better cope with future stresses and challenges.
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UPDATES PROVIDE A REFINED, MORE PRECISE DEFINITION OF EMPATHY. Drawing from neuroscience, paraphrasing is now associated with cognitive empathy. Students learn how to reflect feelings with affective empathy and mentalize by using the summary. This coverage helps students understand the client’s words more holistically.