Financial Services Technology,
3rd Edition

Randall E. Duran

ISBN-13: 9789815244748
Copyright 2025 | Published
860 pages | List Price: USD $99.00

Financial Services Technology, Third Edition, explains how banks and financial institutions use technology and explores how Fintech companies are revolutionizing financial services. It examines how emerging technologies, including digital assets, decentralized finance (DeFi), data analytics, and Generative AI are being applied. Key concepts related to lending, payments, risk management, and regulation are covered in the context of financial institutions and Fintech companies. This book is a valuable reference for professionals and a learning guide for students and newcomers to the industry.

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About the Author
Preface
Notes on the Third Edition
Acknowledgements
Chapter 1 Introduction
Chapter 2 Business Process Management
Chapter 3 Architecture
Chapter 4 Technology Solution Delivery
Chapter 5 Technology Infrastructure and Operations
Chapter 6 Data Analytics
Chapter 7 Banking Contexts
Chapter 8 Deposits and Cash Management
Chapter 9 Lending and Debt Collection
Chapter 10 Payments
Chapter 11 Trade Services and Finance
Chapter 12 Treasury and Foreign Exchange
Chapter 13 Treasury Derivatives
Chapter 14 Capital Markets Contexts
Chapter 15 Asset Management
Chapter 16 Financial Market Infrastructure
Chapter 17 Financial Markets Intermediaries
Chapter 18 Risk and Regulatory Contexts
Chapter 19 Market Risk Management
Chapter 20 Credit Risk Management
Chapter 21 Operational and Compliance Risk Management
Chapter 22 Channels and Customer Relationship Management
Chapter 23 Cybersecurity
Chapter 24 New Horizons
Appendix
Glossary
Index

  • Randall E. Duran

    Randall E. Duran is the Chief Information Officer at 1st Financial Bank USA and is an adjunct professor at the Singapore Management University. He received his B.S. and M.S. in Electrical Engineering and Computer Science at MIT. At Singapore Management University, he taught corporate and institutional banking technology and financial markets technology courses for the Master of IT in Business (Financial Services) Program. Mr. Duran founded and served as CEO of Singapore-based Catena Technologies Pte. Ltd. in 2002 and is currently its Chairman. Catena Technologies helps Asia-based banks, brokerages, and stock exchanges implement cutting-edge. He is the author of the book Financial Services Technology: Processes, Architecture, and Solutions. His research has been published in journals such as Journal of Financial Transformation, International Journal of Business Innovation and Research, and Journal of Information Technology Case and Application Research.

  • Illustrates key concepts using business process and technical architecture diagrams

  • Explains basic theory that is supported with practical examples and case studies

  • Examines banking-related topics including core banking systems, payments, and cash management

  • Reviews financial markets topics including equity, foreign exchange, and derivatives trading

  • Covers other key business considerations such as cybersecurity, customer relationship management, risk management, and regulation

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

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